Consumer Habits news and trends

Reopening Shopping: Digital Reality Overshadows Economic Optimism
Retail // April 19, 2021

The cross-currents around the pandemic and the impending recovery continue to swirl. As of April 17, 85 million Americans had been vaccinated. Yet, new strains of the virus and anti-vaxx protests have put some states smack in the middle of the pandemic including North and...

35 CEOs On Payments As The Connected Economy’s Power Source
Internet of Things // March 31, 2021

There are changes driven by choice, and there are changes driven by necessity. In the world of payments and commerce, the pandemic has produced both. It has forced all manner of businesses — younger firms, firmly entrenched enterprises, domestic players and international conglomerates — to...

Five Fast Facts: The Australian Vs American Consumer
Retail // December 07, 2020

The pandemic has changed global consumer dynamics, perhaps forever. But that doesn’t mean everyone has changed in the same way or to the same degree. And, in fact, as PYMNTS has surveyed consumers worldwide over the course of the pandemic, those differences are snapping increasingly...

The Pandemic’s Latest Wave Meets The Digital-First Economy
Retail // October 26, 2020

It’s difficult to say whether the pandemic is making a comeback because to “make a comeback,” it would technically have had to have gone away — which it never really has. But even localities that were more successful in reducing COVID-19 rates during the summer...

Interviews & Exclusives
41% of US Consumers Stream Video Content Daily

January 03, 2023
While the pandemic accelerated the migration to digitally-based activities, many of those shifts have gone from necessity to daily habits. This, according to the latest edition of the  PYMNTS ConnectedEconomy™ Index (CE Index), titled “How the World Does Digital,” shows that across 11 countries, the digital transformation of consumers’ lives continues.   For example, the study of […]

PayPal, UnionPay Deal Expands Chinese Cross Border Commerce

January 23, 2020
This week, global luxury brands have seen their stock prices take a sharp hit as reports emerge that a coronavirus with origins in China’s Wuhan region is spreading rapidly and has...

The Latest Analog To Digital Battleground: Store Shelves

January 09, 2020
Sometimes, a technology takes longer than expected to find its footing in a market. The ATM card, for example, was around for quite a while — since the early 1960s...

Guess What? Black Friday Started The Day After Halloween.

November 17, 2018
Once upon a time, the holiday shopping season had a very, very well-defined start date. The day after Thanksgiving has been known colloquially as Black Friday ever since the 1970s. But before it...

Quick Reads
Macy’s to Shut 125 Stores, Shutter Tech Offices

February 04, 2020
Macy’s struggles continue as customer habits change to discount stores and online purchases, and the company said it’s going to close 125 department stores through the next three years, saying that about one-fifth of all its locations need to be shuttered, according to a report Tuesday (Feb. 4) by The Wall Street Journal. About 10 […]

NJ’s American Dream Mega-Mall Bucks Mall Vacancy Trend

January 06, 2020
The highly anticipated American Dream Mall (ADM) in New Jersey will hold its last opening day celebration in March with almost 100 percent of its 3.3 million square feet fully...

Retail Braces For Back-To-School Year

July 13, 2018
Though it is only mid-July, the back-to-school preparations in retail are already underway – and the National Retail Federation (NRF) has released its 2018 predictions. On the whole, 2018 is...

U.S. Consumers Spending More, Saving Less

January 30, 2018
The wealth effect is in full force, it seems. The Wall Street Journal reported Monday (Jan. 29) that stock prices, levitating as they are, and stronger employment data have prompted...