Consumer Insights news and trends

American Express Reports 9% Increase in Consumer Spending Around Thanksgiving

December 10, 2025
Visa CEO Puts Agentic AI at the Center of Payments
artificial intelligence // December 09, 2025

Visa CEO Ryan McInerney’s annual letter to shareholders, released Tuesday (Dec. 9) reads like a technology thesis for where payments is headed, not just a performance recap. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Consumers Expect Inflation to Stay High and Financial Stress to Rise
Consumer Insights // December 09, 2025

Inflation expectations are steady, but households are not. The latest results from the Federal Reserve Bank of New York released on Monday (Dec. 8th) show consumers believe prices will continue rising while personal financial conditions are poised to deteriorate. Get the Full Story Complete the...

Rising Fees Undercut Instant Payout Momentum
Digital Payments // December 09, 2025

Instant payouts are gaining traction as more recipients choose to receive money immediately. According to From Fast to Sticky: Why Instant Payouts Win Repeat Customers, a November 2025 PYMNTS Intelligence study produced in collaboration with Ingo Payments, more than half of individuals who receive instant...

The Gen X Factor in This Year’s Holiday Shopping Equation
Consumer Insights // December 08, 2025

Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Interviews & Exclusives
Consumers Expect Inflation to Stay High and Financial Stress to Rise

December 09, 2025
Inflation expectations are steady, but households are not. The latest results from the Federal Reserve Bank of New York released on Monday (Dec. 8th) show consumers believe prices will continue rising while personal financial conditions are poised to deteriorate. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access […]

Rising Fees Undercut Instant Payout Momentum

December 09, 2025
Instant payouts are gaining traction as more recipients choose to receive money immediately. According to From Fast to Sticky: Why Instant Payouts Win Repeat Customers, a November 2025 PYMNTS Intelligence...

The Gen X Factor in This Year’s Holiday Shopping Equation

December 08, 2025
Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending. Get the Full Story Complete...

Credit Turns From Status Symbol to Stress Test

October 22, 2025
For millions of Americans trying to balance budgets, credit remains a financial lifeline and a psychological minefield. But even for those who appear to have financial security, managing revolving balances,...

Quick Reads
American Express Reports 9% Increase in Consumer Spending Around Thanksgiving

December 10, 2025
Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen J. Squeri said Wednesday (Dec. 10). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

Procter & Gamble Says Its ‘Very Strong Price Ladders’ Serve All Consumer Cohorts

October 24, 2025
Procter & Gamble is seeing a split in the shopping habits of consumers, with some buying the company’s products in bulk and others looking to spend only a small amount...

Instacart Shoppers Downshift to Value as AI and Merchandising Reshape Behavior

August 07, 2025
Instacart shoppers are ordering more often — and more carefully — as digital tools reframe how value is presented and perceived on the platform. Get the Full Story Complete the...

Spending Dips 13% As Gen Z Makes Saving ‘Cool’

June 25, 2025
For younger Americans in the Generation Z cohort, spending is out, while saving is reportedly in. Get the Full Story Complete the form to unlock this article and enjoy unlimited...