Artificial intelligence (AI) shopping agents could make it easier for consumers to compare products and complete purchases, but they may not change where shoppers spend their money. Even when an autonomous AI assistant can purchase the same product from competing merchants at identical prices, with...
Digital bank customers are more willing than the broader banking population to move transactions to Pay by Bank when the payment method comes with discounts and buyer protection, according to PYMNTS Intelligence research. The findings come from “Pay by Bank Deep Dive: Digital Bank Users...
Consumer credit is still growing, but consumers eased off the form of borrowing they can adjust most readily from month to month. Federal Reserve data released Wednesday (Oct. 7) show consumer credit expanded at a seasonally adjusted annual rate of 1.9% in August, less than...
Consumer confidence fell in September as consumer concerns about the cost of fuel and other goods and services rose to new heights, The Conference Board said in a Tuesday (Sept. 29) press release. The Conference Board Consumer Confidence Index fell by 6.7 points during September...
October 26, 2026
Pay later providers competing on monthly payment size, total cost and interest-free terms face different definitions of an attractive offer — even among households with children. Monthly payment amount is the leading consideration for 34% of married parents, according to PYMNTS Intelligence’s “The Family Factor: Where Pay Later Providers Can Compete, an analysis of the […]
October 12, 2026
Digital bank customers are more willing than the broader banking population to move transactions to Pay by Bank when the payment method comes with discounts and buyer protection, according to...
October 07, 2026
Consumer credit is still growing, but consumers eased off the form of borrowing they can adjust most readily from month to month. Federal Reserve data released Wednesday (Oct. 7) show...
September 01, 2026
The biggest threat to the summer budget may be the expenses consumers can’t cancel. New PYMNTS Intelligence data suggests that groceries, utility bills and transportation costs are putting more pressure...
September 29, 2026
Consumer confidence fell in September as consumer concerns about the cost of fuel and other goods and services rose to new heights, The Conference Board said in a Tuesday (Sept. 29) press release. The Conference Board Consumer Confidence Index fell by 6.7 points during September to reach 81.9 at the end of the month, according […]
August 21, 2026
European consumers’ inflation expectations inched down in July, the European Central Bank said in a Friday (Aug. 21) press release. Consumers’ median expectations for inflation over the next 12 months decreased from 3.0% in June...
February 24, 2026
Slight improvements in consumers’ expectations for business conditions, labor market conditions and incomes drove a turnaround in consumer confidence in February, The Conference Board said Tuesday (Feb. 24). The organization’s Consumer...
December 23, 2025
American consumers spent more this holiday season while using cross-channel shopping and artificial intelligence (AI) tools for bargain hunting and convenience, according to separate analyses by Mastercard and Visa. Mastercard SpendingPulse found that U.S....