Consumer Insights/page/4 news and trends

Consumers Get Choosier About Credit

October 07, 2026
card payments
Conference Board Finds Consumer Price Concerns Hit New Highs
Economy // September 29, 2026

Consumer confidence fell in September as consumer concerns about the cost of fuel and other goods and services rose to new heights, The Conference Board said in a Tuesday (Sept. 29) press release. The Conference Board Consumer Confidence Index fell by 6.7 points during September...

Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
Consumer Finance // September 09, 2026

Meet Tom and Elaine. (Our names, not theirs.) Both report household income between $65,000 and $70,000. Both are married, live in a city and say day-to-day spending is why they live paycheck to paycheck. For both, the next paycheck is critical to meeting their monthly...

Fed Finds High-End Spending Holding as Household Strain Deepens
Economy // September 02, 2026

The American consumer is still spending, but the Federal Reserve’s latest survey makes it increasingly difficult to speak of all consumers as though they were experiencing the same economy. The Fed’s August Beige Book, based on information collected through Aug. 24, found that consumer spending...

Summer Expenses Will Follow 77% of Gen Z Into Fall
Consumer Finance // September 01, 2026

The biggest threat to the summer budget may be the expenses consumers can’t cancel. New PYMNTS Intelligence data suggests that groceries, utility bills and transportation costs are putting more pressure on household budgets than vacations, camps or back-to-school shopping. The findings come from “New PYMNTS...

Interviews & Exclusives
Consumers Get Choosier About Credit

October 07, 2026
Consumer credit is still growing, but consumers eased off the form of borrowing they can adjust most readily from month to month. Federal Reserve data released Wednesday (Oct. 7) show consumer credit expanded at a seasonally adjusted annual rate of 1.9% in August, less than half July’s revised 4.1% pace and the slowest since May. […]

Summer Expenses Will Follow 77% of Gen Z Into Fall

September 01, 2026
The biggest threat to the summer budget may be the expenses consumers can’t cancel. New PYMNTS Intelligence data suggests that groceries, utility bills and transportation costs are putting more pressure...

Consumers Make Budgets Work by Doing More Than Cutting Back

August 25, 2026
Households squeezed by higher prices are getting better results when they treat budgeting like a toolbox, not a single pair of scissors. A new PYMNTS Intelligence data book, “Five Ways...

How the Top 17% of Card Issuers Build High Customer Lifetime Value

July 30, 2026
Seventeen percent of card issuers have reached the high customer lifetime value (CLTV) tier. What sets them apart isn’t the number of capabilities they’ve deployed, but the order in which...

Quick Reads
Conference Board Finds Consumer Price Concerns Hit New Highs

September 29, 2026
Consumer confidence fell in September as consumer concerns about the cost of fuel and other goods and services rose to new heights, The Conference Board said in a Tuesday (Sept. 29) press release. The Conference Board Consumer Confidence Index fell by 6.7 points during September to reach 81.9 at the end of the month, according […]

European Consumers’ Inflation Expectations Ease Despite Middle East War Uncertainty

August 21, 2026
European consumers’ inflation expectations inched down in July, the European Central Bank said in a Friday (Aug. 21) press release. Consumers’ median expectations for inflation over the next 12 months decreased from 3.0% in June...

The Conference Board Finds Labor Market Optimism Lifts Consumer Confidence

February 24, 2026
Slight improvements in consumers’ expectations for business conditions, labor market conditions and incomes drove a turnaround in consumer confidence in February, The Conference Board said Tuesday (Feb. 24). The organization’s Consumer...

Holiday Shoppers Increase Their Use of Cross-Channel Shopping and AI Tools

December 23, 2025
American consumers spent more this holiday season while using cross-channel shopping and artificial intelligence (AI) tools for bargain hunting and convenience, according to separate analyses by Mastercard and Visa. Mastercard SpendingPulse found that U.S....