Credit Scores news and trends

Experian Lets UK Consumers Check Credit Through ChatGPT
Artificial Intelligence // August 20, 2026

Experian says its U.K. customers can now access their credit scores within OpenAI’s ChatGPT. This is due to a new upgrade to the ChatGPT Experian app, marking the first time consumers in the U.K. can access their Experian credit score within an artificial intelligence (AI)...

FICO’s Mortgage Pricing Targeted in Senator’s Investigation
Consumer Finance // March 24, 2026

U.S. Sen. Josh Hawley says he plans to investigate FICO’s mortgage pricing practices. The Missouri Republican announced Monday (March 26) that he was looking into the credit scoring company’s recent price hikes, and that he wants the Federal Trade Commission (FTC) to do the same....

26% Seek New Credit Cards to Build or Improve Credit Scores
Credit Cards // January 26, 2026

A growing share of Americans are making credit decisions before they ever fill out an application, and many of those decisions are based on assumptions rather than experience. That is the central takeaway from a new PYMNTS Intelligence report, “Consumer Credit Economy: Strategy vs. Spontaneity—Navigating the...

Gen Z Turns Credit Building Into a Financial Power Move
Credit Cards // November 07, 2025

For many consumers, smart credit use is more than convenience, it’s a way to unlock financial opportunity. As shown in “Consumer Credit Economy: Strategy vs. Spontaneity — Navigating the Great Credit Divide,” a joint effort between PYMNTS Intelligence and i2c, building or improving a credit...

Interviews & Exclusives
26% Seek New Credit Cards to Build or Improve Credit Scores

January 26, 2026
A growing share of Americans are making credit decisions before they ever fill out an application, and many of those decisions are based on assumptions rather than experience. That is the central takeaway from a new PYMNTS Intelligence report, “Consumer Credit Economy: Strategy vs. Spontaneity—Navigating the Great Credit Divide,” published in September. The research looks beyond […]

Gen Z Turns Credit Building Into a Financial Power Move

November 07, 2025
For many consumers, smart credit use is more than convenience, it’s a way to unlock financial opportunity. As shown in “Consumer Credit Economy: Strategy vs. Spontaneity — Navigating the Great...

CFPB Corrects ‘Invisible’ Count as Millions Struggle to Shake Credit Limbo

July 03, 2025
The Consumer Financial Protection Bureau (CFPB) reports that the ranks of the “credit invisibles” in the U.S. have thinned. But there are still 25 million unscored individuals. As reported by...

25% of Subprime Consumers Use Credit for Nonessentials to Improve Credit Score

May 20, 2025
Contrary to perceptions of financial irresponsibility, a significant portion of subprime borrowers actively and strategically use credit to improve their financial standing, revealing an underserved market segment with a strong...

Quick Reads
Block Lets Lenders Access Cash App Credit Insights

September 01, 2026
Block says it is opening its Cash App score to external lenders for the first time. Using Nova Credit as a distribution partner, Block will make Cash App’s proprietary, cash flow-based credit score available to lenders via Nova Credit’s Cash Flow Intelligence Platform, the company announced Tuesday (Sept. 1). “We built Cash App Score to […]

Experian Lets UK Consumers Check Credit Through ChatGPT

August 20, 2026
Experian says its U.K. customers can now access their credit scores within OpenAI’s ChatGPT. This is due to a new upgrade to the ChatGPT Experian app, marking the first time...

FICO’s Mortgage Pricing Targeted in Senator’s Investigation

March 24, 2026
U.S. Sen. Josh Hawley says he plans to investigate FICO’s mortgage pricing practices. The Missouri Republican announced Monday (March 26) that he was looking into the credit scoring company’s recent...

Experian to Launch Credit Score in UK That Includes Rental Payments

November 03, 2025
Experian UK&I is set to introduce a new credit score in the United Kingdom that will include rental payments and other financial behaviors in consumers’ daily lives. The new Experian...