Fulfillment/page/2 news and trends

Salesforce Pushes AI Into the Fulfillment Decisions Payments Can’t See
Artificial Intelligence // June 25, 2026

Salesforce on Wednesday (June 24) launched Agentic Order Management, a system that lets retailers control fulfillment through plain-language instructions instead of code or manual rule-setting. A logistics manager can type “ship from the closest warehouse with available stock” or “hold ground shipments if next-day costs...

Instacart Upgrades Fulfillment and Picking Options for Grocers
Retail // May 12, 2026

Instacart has introduced what it calls two major updates to its fulfillment platform. “As grocery retailers scale their ecommerce and fulfillment operations, many are still managing picking, delivery, and labor across disconnected systems, creating unnecessary complexity for store teams and inconsistent customer experiences,” the company said...

Amazon Bets Logistics Is the New Cloud
Retail // May 07, 2026

Amazon is turning another internal capability into a commercial product. This time, the asset is logistics. On Monday (May 4), the eCommerce and retail titan launched Amazon Supply Chain Services (ASCS). The platform solution opens the company’s freight, distribution, fulfillment and parcel shipping tools to...

Amazon Schedules Fuel Surcharges Across Multiple Fulfillment Services
Retail // April 02, 2026

Sellers using Amazon’s shipping services will be required to pay a fuel and logistics-related surcharge, the company said in a Thursday (April 2) post on Amazon Seller Central. The surcharge will amount to 3.5% and will be calculated on each seller’s fulfillment fees, not on the sale price of their items, according to...

Interviews & Exclusives
Amazon Bets Logistics Is the New Cloud

May 07, 2026
Amazon is turning another internal capability into a commercial product. This time, the asset is logistics. On Monday (May 4), the eCommerce and retail titan launched Amazon Supply Chain Services (ASCS). The platform solution opens the company’s freight, distribution, fulfillment and parcel shipping tools to businesses of all sizes. Amazon’s retail business is the public […]

Fabric CEO: ‘Peak Website’ Helps Retailers Win Battle for Post-Purchase Efficiency

September 24, 2024
“This is where the battle’s going to be won,” Mike Micucci, CEO at fabric, told PYMNTS’ Karen Webster. “This” is retail’s ability to meet consumers where they are — whether online,...

How GreyOrange CEO Will Use $135M, AI and Robots to Modernize Warehousing and Fulfillment

January 22, 2024
Omnichannel commerce has transformed how we pay for things and the length of time in which we expect to get what we pay for. Delivery windows are shrinking. Where once...

Amazon and Freightos Prove Scale Critical in Race to Build Logistics-as-a-Service

July 11, 2023
In the bid to transform logistics, to streamline the interplay that takes place to get goods from point A to point B, scale’s a key advantage. There is no shortage...

Quick Reads
Instacart Upgrades Fulfillment and Picking Options for Grocers

May 12, 2026
Instacart has introduced what it calls two major updates to its fulfillment platform. “As grocery retailers scale their ecommerce and fulfillment operations, many are still managing picking, delivery, and labor across disconnected systems, creating unnecessary complexity for store teams and inconsistent customer experiences,” the company said in a Tuesday (May 12) blog post . With that in […]

Amazon Schedules Fuel Surcharges Across Multiple Fulfillment Services

April 02, 2026
Sellers using Amazon’s shipping services will be required to pay a fuel and logistics-related surcharge, the company said in a Thursday (April 2) post on Amazon Seller Central. The surcharge will amount to 3.5% and will be calculated...

Walmart Expands Network of Automated, Centralized Prescription Fulfillment Facilities

May 23, 2025
Walmart said Thursday (May 22) that it opened its largest centralized prescription fulfillment facility and plans to add two more. The new Central Fill pharmacy location is in Frederick, Maryland,...

Walmart Eliminating Roles on Technology and eCommerce Fulfillment Teams

May 21, 2025
Walmart plans to cut 1,500 corporate jobs in its technology, eCommerce fulfillment and advertising operations, The Wall Street Journal reported Thursday (May 21), citing unnamed sources. Reached by PYMNTS, a...