Grocery Shopping news and trends

59% of UK Consumers Still Prefer to Buy Groceries In-Store
Retail // May 13, 2024

Adopting Click-and-Mortar™ shopping allows consumers to leverage the best of both online and in-person features to maximize their buying experience. For instance, a shopper might use digital features like price matching and promo codes to get the best deal, finalize their purchase, and make an...

Nearly Half of Gen Z Installment Plan Users Leverage These for Groceries
Retail // March 03, 2024

Among consumers who pay in installments, PYMNTS Intelligence finds, young shoppers are disproportionately ready to use these options to pay for their groceries. By the Numbers The September 2023 report “Installment Plans Becoming a Key Part of Shopper’s Toolkit,” a PYMNTS Intelligence study done in...

Buoyant Grocery Spend Sharpens Online, Offline Battle Lines Between Walmart and Amazon
Retail // September 15, 2023

The latest official data from the United States government gives a nod to the fact that U.S. consumer spending on grocery products remains buoyant. The resilience will likely give new impetus for Amazon and Walmart to reinforce their efforts to capture more mindshare and wallet...

Consumers Purchase Groceries at Walmart, Saving Pricier Item Spend for Amazon
Retail // June 30, 2023

Walmart’s strength may lie in its numbers, as its purchase rate far beats its closest competition. In-person shopping beats online in how often consumers shop at the world’s largest two retailers, as consumers turn to Walmart for groceries and Amazon for less frequent but more...

Interviews & Exclusives
Buoyant Grocery Spend Sharpens Online, Offline Battle Lines Between Walmart and Amazon

September 15, 2023
The latest official data from the United States government gives a nod to the fact that U.S. consumer spending on grocery products remains buoyant. The resilience will likely give new impetus for Amazon and Walmart to reinforce their efforts to capture more mindshare and wallet share as individuals and households look to stock up on […]

Consumers Purchase Groceries at Walmart, Saving Pricier Item Spend for Amazon

June 30, 2023
Walmart’s strength may lie in its numbers, as its purchase rate far beats its closest competition. In-person shopping beats online in how often consumers shop at the world’s largest two...

7.2% of US Consumers Buy Groceries Online

February 06, 2023
The pandemic disrupted the reign of brick-and-mortar grocery stores as the go-to channel for most grocery shoppers. PYMNTS’ latest consumer research reveals that, on average, just 44% of consumers primarily...

Can Smart Carts Make Grocery Stores Smarter?

January 22, 2019
The shopping cart has been a part of the grocery store checkout experience for nearly 152 years. It’s first use is attributed to a Midwest grocer, Humpty Dumpty. Its owner...

Quick Reads
Consumers Tap Reserves and Charity to Manage Inflation

October 04, 2026
American consumer spending remains undaunted by inflation, though it is requiring people to grow more resourceful. That’s according to a report Saturday (Oct. 3) by Bloomberg News, which said these resources include accessing their home equity, using food banks to save money for other purchases, or turning to ChatGPT for help in shrinking their grocery […]

Costco Slips Past Amazon In Annual Customer Satisfaction Survey

February 27, 2019
A new survey found that Costco Wholesale has beat out Amazon in customer satisfaction. The annual American Customer Satisfaction Index (ACSI) survey shows that, after taking the top spot in customer...

Whole Foods Ditches 365 Expansion

January 17, 2019
Whole Foods Market is giving up on its plan to expand its 365 stores. CEO John Mackey told employees that the company has opted to not open any additional Whole...

Instacart Raises $271M On $7.8B Valuation

November 15, 2018
Grocery delivery startup Instacart raised an extra $271 million in November, bringing its latest round of funding to $871 million. A source told Reuters that the additional funding comes from...