Hotels/page/3 news and trends

The Algorithm Will Bill You Now: AI Creeps Into Travel Charges
Travel Payments // August 06, 2025

With summer in full swing, travelers must beware that artificial intelligence (AI) systems could spot mishaps and misbehaviors that might otherwise go unnoticed by a human employee. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

M3 and Edenred Pay Partner on Financial Solutions for Hospitality Businesses
Partnerships // March 17, 2025

M3 and Edenred Pay, an Edenred company, have partnered to deliver financial solutions to hospitality businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

FTC Finalizes ‘Bait and Switch’ Rule for Event Ticketing and Lodging Sectors
Regulation // December 17, 2024

The FTC has unveiled a rule blocking “bait-and-switch” pricing for hotels and concert tickets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

FTC Requiring Marriott to Certify Security Program After Data Breaches
Security & Fraud // October 09, 2024

The Federal Trade Commission (FTC) plans to require Marriott International and its subsidiary Starwood Hotels & Resorts Worldwide to implement a comprehensive security program. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Interviews & Exclusives
Hotels Slash Invoice Cycle Times by 70% With Automation

August 11, 2025
Even as the hospitality industry innovates to enhance guest experiences, a quiet revolution is underway in its back offices, fundamentally reshaping how hotels manage their finances and interact with their suppliers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

Automation Steps In to Fill Hospitality Service Staff Shortages

May 11, 2023
The pandemic had a massive ripple effect on jobs throughout the hospitality industry. Travel restrictions and social distancing brought business and recreational travel to a standstill. The industry has been...

42% of Consumers Trade Other Luxuries for Travel

April 17, 2023
This installment of PYMNTS’ miniseries based around consumer spending patterns focuses on the travel sector. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Chasing Growth In Travel’s Hybrid Hotel-Hostels Segment

June 14, 2021
For those in the lodging industry, the last 16 months have been all about evolution as such businesses have struggled to recreate themselves and their offerings for the era of...

Quick Reads
M3 and Edenred Pay Partner on Financial Solutions for Hospitality Businesses

March 17, 2025
M3 and Edenred Pay, an Edenred company, have partnered to deliver financial solutions to hospitality businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]

FTC Finalizes ‘Bait and Switch’ Rule for Event Ticketing and Lodging Sectors

December 17, 2024
The FTC has unveiled a rule blocking “bait-and-switch” pricing for hotels and concert tickets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

FTC Requiring Marriott to Certify Security Program After Data Breaches

October 09, 2024
The Federal Trade Commission (FTC) plans to require Marriott International and its subsidiary Starwood Hotels & Resorts Worldwide to implement a comprehensive security program. Get the Full Story Complete the form to...

Hotels Turn to Digital Wallets Amid Key Card Security Worries

September 01, 2024
Just as plastic cards replaced metal keys at hotels, digital wallets are replacing key cards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...