Hospitality news and trends

AI Plays ‘Mr. Fix It’ for Rental Property Management
artificial intelligence // May 08, 2024

A trip is never just a trip. The end-to-end travel journey spans nearly ever touchpoint across hospitality.  And in the landscape of rental property management, the role of technology is becoming paramount. From streamlining operations to optimizing revenue, leveraging centralized platforms to do things like manage guest...

Marriott Sees Growth After China Lifts Travel Restrictions
Earnings // May 01, 2024

Marriott International saw its revenue per available room (RevPAR) increase 4.2% year-over-year during the first quarter, driven largely by growth in international markets. The hotel chain saw its RevPAR grow 1.5% in the United States and Canada and 11.1% in international markets, according to a Wednesday (May 1) earnings release....

Wyndham Expects Consumer Confidence to Fuel Summer Travel
Travel Payments // April 25, 2024

Wyndham Hotels & Resorts is developing a record-high number of rooms amid its anticipation of a healthy summer season. The hotel chain released earnings Thursday (April 25) showing it has 243,000 rooms in its development pipeline, an 8% increase year-over-year, primarily at the company’s “midscale...

Instant Payments Fuel Tipping’s Digital Evolution
Payment Methods // April 16, 2024

From restaurants to rideshare platforms and hospitality, the rise of digital tipping is reshaping how consumers express gratitude for service. This shift toward digital gratuity represents more than just convenience — it’s a reflection of broader societal changes, impacting both employee retention and transactional consumer...

Interviews & Exclusives
AI Plays ‘Mr. Fix It’ for Rental Property Management

May 08, 2024
A trip is never just a trip. The end-to-end travel journey spans nearly ever touchpoint across hospitality.  And in the landscape of rental property management, the role of technology is becoming paramount. From streamlining operations to optimizing revenue, leveraging centralized platforms to do things like manage guest communication at scale and automate task management is providing short-term […]

Service Sector Inflation Could Test Consumers’ Appetite to Spend in 2024

January 05, 2024
Through the last several months, payment networks, banks and buy now, pay later (BNPL) firms have pointed to the resilience of the U.S. consumer. Consumers have increasingly opened the proverbial...

Nearly 1 in 3 Hospitality SMBs Rely on National Banks for Credit

December 27, 2023
Main Street small and medium-sized businesses (SMBs), which faced challenges during the pandemic and managed to stay afloat, are aiming to stabilize their finances in the current inflationary market conditions....

Bundling Services With Payments Helps Processors Win With Small Businesses

October 30, 2023
The world of payment processing plays a crucial role in the operations of small- to medium-sized businesses (SMBs). That payment processor landscape, particularly for Main Street SMBs, is “saturated but...

Quick Reads
Marriott Sees Growth After China Lifts Travel Restrictions

May 01, 2024
Marriott International saw its revenue per available room (RevPAR) increase 4.2% year-over-year during the first quarter, driven largely by growth in international markets. The hotel chain saw its RevPAR grow 1.5% in the United States and Canada and 11.1% in international markets, according to a Wednesday (May 1) earnings release. “While overall industry RevPAR growth is normalizing post-COVID, we continue […]

Wyndham Expects Consumer Confidence to Fuel Summer Travel

April 25, 2024
Wyndham Hotels & Resorts is developing a record-high number of rooms amid its anticipation of a healthy summer season. The hotel chain released earnings Thursday (April 25) showing it has...

Guesty Raises $130 Million to Expand Short-Term Rental, Hospitality Platform

April 10, 2024
Guesty raised $130 million in a Series F funding round to expand the capabilities and global footprint of its property management software platform for the short-term rental (STR) and hospitality industry....

ADP: Job Switchers See 10% Jump in Wages

April 03, 2024
ADP’s latest employment report shows a jump in raises for people switching jobs. While year-over-year pay increases last month for people who stayed at their jobs were flat after months...