Hospitality news and trends

Restaurants Can’t Find Workers. AI Says It Can.
Artificial Intelligence // May 26, 2026

The restaurant industry solved online ordering, delivery and digital payments. It still hasn’t solved labor. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

US Teens Face Toughest Summer Job Market in 78 Years
Economy // May 24, 2026

Teenage job-seekers could be facing a cruel summer thanks to inflation and rising fuel prices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

TikTok GO Connects Travel Videos to Hotel Bookings
Social Commerce // May 12, 2026

TikTok now enables users in the United States to book hotels, attractions and tours. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Airbnb CEO Predicts AI Will Rewrite Job Descriptions
artificial intelligence // May 08, 2026

Airbnb is gaining innovation and efficiency through its use of artificial intelligence, the company said in a shareholder letter released Thursday (May 7). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Interviews & Exclusives
Half of Retail Small Businesses Rely on Daily Sales to Stay Afloat

February 12, 2026
A growing share of retail small businesses are not planning for the next downturn so much as financing their way through the next week, and PYMNTS Intelligence data showed just how thin that margin has become. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS […]

Hotels Slash Invoice Cycle Times by 70% With Automation

August 11, 2025
Even as the hospitality industry innovates to enhance guest experiences, a quiet revolution is underway in its back offices, fundamentally reshaping how hotels manage their finances and interact with their...

Debit Rewards Are Retail’s Next Game Changer, Says Galileo

July 11, 2025
Co-branded debit rewards are helping companies boost loyalty and customer engagement, Galileo Financial Technologies CEO Derek White writes in a new PYMNTS eBook, “Halftime 2025: Charting the Future of Payments.”...

Hospitality Sector Checks Out Paperless Invoicing to Manage Peak Season

July 09, 2025
When one thinks about hospitality innovation, it’s easy to picture smart rooms, contactless check‑in or artificial intelligence (AI)‑powered concierges. Get the Full Story Complete the form to unlock this article...

Quick Reads
Hotel Platform Mews Embeds Uber to Transport Guests and Staff

May 26, 2026
Hotels will be able to request, track and bill Uber rides within Mews’ hotel operating system. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

US Teens Face Toughest Summer Job Market in 78 Years

May 24, 2026
Teenage job-seekers could be facing a cruel summer thanks to inflation and rising fuel prices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

TikTok GO Connects Travel Videos to Hotel Bookings

May 12, 2026
TikTok now enables users in the United States to book hotels, attractions and tours. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Airbnb CEO Predicts AI Will Rewrite Job Descriptions

May 08, 2026
Airbnb is gaining innovation and efficiency through its use of artificial intelligence, the company said in a shareholder letter released Thursday (May 7). Get the Full Story Complete the form...