Holidays news and trends

Amex: Card Spending by Millennials and Gen Z Up 16%
Earnings // January 24, 2025

Young consumers are keeping credit card spending buoyant, especially for American Express, which saw millennials and members of Generation Z increase their spending by double digits year over year in the fourth quarter. American Express earnings results released Friday (Jan. 24) revealed that total billed...

66% of Consumers Look for Free Shipping When Online Shopping
eCommerce // January 21, 2025

When consumers are selecting an online store at which to make a purchase, free shipping is the offering that is most commonly on their checklist. Free shipping is an online shopping feature that 66% of consumers take into account when selecting an online store, according...

eCommerce Rocks December as Retailers Continue Digital Shift
Retail // January 17, 2025

December’s retail sales, released on Thursday (Jan. 16) by the Census Bureau, were a snapshot of consumer resilience, buoyed by end-of-year sales. And beyond the month’s snapshot, looking back through the 12 months of a volatile year, eCommerce was a standout — even as shoppers...

Retail and Food Services Sales Grow 3.9% YOY in December
Retail // January 16, 2025

Retail and food services sales in the United States grew in December. They increased 0.4% compared with November and 3.9% compared with December 2023, according to advance estimates released Thursday (Jan. 16) by the Census Bureau. December’s gains followed November’s month-over-month gain of 0.8% and...

Interviews & Exclusives
66% of Consumers Look for Free Shipping When Online Shopping

January 21, 2025
When consumers are selecting an online store at which to make a purchase, free shipping is the offering that is most commonly on their checklist. Free shipping is an online shopping feature that 66% of consumers take into account when selecting an online store, according to the PYMNTS Intelligence report “The Online Features Driving Consumers […]

eCommerce Rocks December as Retailers Continue Digital Shift

January 17, 2025
December’s retail sales, released on Thursday (Jan. 16) by the Census Bureau, were a snapshot of consumer resilience, buoyed by end-of-year sales. And beyond the month’s snapshot, looking back through...

JPMorgan Reports Bounce in Credit and Debit Sales on ‘Healthy’ Consumer Spending

January 15, 2025
J.P. Morgan Chase’s fourth-quarter earnings results showed continued momentum in consumer spending, with increased credit and debit card use. Consumers also drew down their deposit account balances. “The U.S. economy...

Trending: eCommerce Spending Accelerates in November and Boosts Retail Sales

December 17, 2024
November’s consumer spending was buoyant, as eCommerce sales rebounded from a tepid pace in October. Chalk it up to the festive season, but there are signs that consumers are throttling...

Quick Reads
Retail and Food Services Sales Grow 3.9% YOY in December

January 16, 2025
Retail and food services sales in the United States grew in December. They increased 0.4% compared with November and 3.9% compared with December 2023, according to advance estimates released Thursday (Jan. 16) by the Census Bureau. December’s gains followed November’s month-over-month gain of 0.8% and year-over-year gain of 4.1%. Compared to November, 11 of the […]

Target Lifts Guidance After Record Black Friday-Cyber Monday Sales

January 16, 2025
Record post-Thanksgiving sales have caused Target to raise its sales guidance. The retailer announced Thursday (Jan. 16) that it now anticipates an approximately 1.5% increase in fourth-quarter comparable sales after earlier projecting flat growth....

Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending

January 06, 2025
Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. However, the company said in a report issued Monday (Jan. 6), high rates of returns...

UK Retail Store Traffic Declined 2.5% During Holiday Shopping Season

January 03, 2025
Fewer consumers visited retail stores in the United Kingdom during the holiday shopping season and the entire year of 2024. Compared to the previous year, footfall — the number of...