Travel news and trends

Loyalty Programs Make Smaller Rewards Balances Spendable

October 05, 2026
rewards
American Airlines Lets Loyalty Program Members Combine Cash and Miles
Travel Payments // October 02, 2026

American Airlines is going to let eligible members of its AAdvantage loyalty program combine cash and miles when booking flights on its website (aa.com) and digital app, the company said in a Friday (Oct. 2) press release. American Airlines is rolling out this feature over...

Perk Brings Travel Spending Offering to US Businesses
Spend Management // September 15, 2026

Travel and spend management platform Perk has expanded its Perk Spend product to the U.S. The expansion is aimed at capitalizing on a market where customers are already spending more than $1 billion each year on work travel and team events, London-and-Boston-headquartered Perk said in...

26% of Travelers Put Travel Costs on Card Installments
Travel Payments // September 15, 2026

For many consumers, planning a trip now includes deciding how to divide the bill as carefully as deciding where to go. The PYMNTS Intelligence report “Credit Card Installments Outrun BNPL in Summer Travel Surge,” the November edition of The Pay Later Ecosystem Report, examined how...

Faye Pays Travel Claims Before Travelers Ask
Artificial Intelligence // September 08, 2026

A traveler lands after a long connection, only to find the next flight has already left without them. In the old version of this story, they’d spend the next hour on hold, then wait weeks for a reimbursement check to show up in the mail....

Interviews & Exclusives
Loyalty Programs Make Smaller Rewards Balances Spendable

October 05, 2026
Loyalty points are becoming more liquid as airlines give customers more choices over when and how much of their accumulated rewards to spend. American Airlines said in a Friday (Oct. 2) press release that AAdvantage members will soon be able to combine miles with cash when buying tickets, PYMNTS reported the same day. Members will […]

26% of Travelers Put Travel Costs on Card Installments

September 15, 2026
For many consumers, planning a trip now includes deciding how to divide the bill as carefully as deciding where to go. The PYMNTS Intelligence report “Credit Card Installments Outrun BNPL...

Faye Pays Travel Claims Before Travelers Ask

September 08, 2026
A traveler lands after a long connection, only to find the next flight has already left without them. In the old version of this story, they’d spend the next hour...

Airbnb Tests AI Search After Automating 45% of Support

August 20, 2026
Airbnb is building artificial intelligence into nearly every step of a trip, not just the chatbot. The company’s AI customer-service assistant now resolves nearly 45% of user inquiries without a...

Quick Reads
American Airlines Lets Loyalty Program Members Combine Cash and Miles

October 02, 2026
American Airlines is going to let eligible members of its AAdvantage loyalty program combine cash and miles when booking flights on its website (aa.com) and digital app, the company said in a Friday (Oct. 2) press release. American Airlines is rolling out this feature over the coming weeks, according to the release. When the feature […]

Perk Brings Travel Spending Offering to US Businesses

September 15, 2026
Travel and spend management platform Perk has expanded its Perk Spend product to the U.S. The expansion is aimed at capitalizing on a market where customers are already spending more...

AAA Reports Labor Day Weekend Gas Prices Reach Record High

September 04, 2026
This weekend’s gas prices are set to be the highest ever for a Labor Day weekend, AAA said in a Thursday (Sept. 3) press release. The national average gas price is $4.14, which...

Bilt Expands Hospitality Offering to Include Travel Advisers

August 09, 2026
Bilt is expanding its hospitality operating system to include a platform for travel advisers. The expansion is designed to “solve the operational fragmentation that has long existed in the luxury...