The Federal Trade Commission (FTC) has ordered nine companies to provide detailed information about their pricing and compensation methodology, the regulator said in a Wednesday (Oct. 28) press release. This data will inform the FTC’s newly launched inquiry into the use of personal data to...
Google is reportedly developing a new travel payments capability for its digital wallet. According to a report Tuesday (Oct. 27) from the website Android Authority, the new Google Wallet capability would let travelers make QR-code-based payments overseas using the Alipay Plus network. The report is...
American Airlines’ loyalty program, AAdvantage, differentiates the company from its rivals and provides a competitive advantage, executives said Thursday (Oct. 22) during a third-quarter earnings call. “We said we’d lead in loyalty, and we are,” American Airlines CEO Robert Isom said during the call. “AAdvantage...
United Airlines’ technology offerings are drawing customers to the airline and keeping them coming back, CEO Scott Kirby said Wednesday (Oct. 21) during an earnings call. Kirby highlighted Starlink Wi-Fi. United said in a Tuesday (Oct. 20) press release that the airline has installed Starlink Wi-Fi on more than 640 aircraft, adds it to...
October 05, 2026
Loyalty points are becoming more liquid as airlines give customers more choices over when and how much of their accumulated rewards to spend. American Airlines said in a Friday (Oct. 2) press release that AAdvantage members will soon be able to combine miles with cash when buying tickets, PYMNTS reported the same day. Members will […]
September 15, 2026
For many consumers, planning a trip now includes deciding how to divide the bill as carefully as deciding where to go. The PYMNTS Intelligence report “Credit Card Installments Outrun BNPL...
September 08, 2026
A traveler lands after a long connection, only to find the next flight has already left without them. In the old version of this story, they’d spend the next hour...
August 20, 2026
Airbnb is building artificial intelligence into nearly every step of a trip, not just the chatbot. The company’s AI customer-service assistant now resolves nearly 45% of user inquiries without a...
October 30, 2026
Three startups are helping travelers save on airfare when there is a price drop after they’ve already purchased a ticket, Reuters reported Friday (Oct. 30). JetBack, Junova and Refare use artificial intelligence to monitor fares and seek refunds or flight credits when airlines cut prices, according to the report. JetBack charges $100 a year for […]
October 28, 2026
The Federal Trade Commission (FTC) has ordered nine companies to provide detailed information about their pricing and compensation methodology, the regulator said in a Wednesday (Oct. 28) press release. This...
October 28, 2026
Google is reportedly developing a new travel payments capability for its digital wallet. According to a report Tuesday (Oct. 27) from the website Android Authority, the new Google Wallet capability...
October 22, 2026
American Airlines’ loyalty program, AAdvantage, differentiates the company from its rivals and provides a competitive advantage, executives said Thursday (Oct. 22) during a third-quarter earnings call. “We said we’d lead...
