America’s consumer protection watchdog has switched its position on removing medical debt from credit reports. The Consumer Financial Protection Bureau (CFPB) earlier this year finalized a rule that would have kept medical debt from people’s credit history. The regulator noted at the time that 15...
The Indian Health Service (IHS) and the Consumer Financial Protection Bureau (CFPB) have written a joint letter addressing improper bills and collection on improper bills targeting IHS-approved Purchased/Referred Care (PRC) program patients. The letter reiterates that the Indian Health Care Improvement Act (IHCIA) prohibits medical providers, suppliers or...
The Consumer Financial Protection Bureau (CFPB) has found that debt collectors are using illegal tactics, and it is taking steps to ensure they follow consumer financial protection laws. The regulator said this in a Thursday (Sept. 5) press release announcing findings from its annual report on debt collection,...
Women are feeling the economic toll that healthcare bills exact, and for those without a financial safety net to fall back on, this burden can have a real impact on their well-being. The upcoming “2024 Women’s Wellness Index” report, a collaboration between PYMNTS Intelligence and...
June 24, 2024
The Consumer Financial Protection Bureau’s (CFPB) rules that seek to remove medical debt from credit reports and cap card late fees are proving wildly popular with the general public. But there may be unintended consequences — upending the ways in which providers and patients interact and upending credit access in general. The rules have yet […]
June 30, 2023
As consumers interact with digital platforms to get their healthcare needs met, they increasingly want these tools to be able to do everything for them, from financing bills to finding...
June 22, 2023
Healthcare can be a source of frustration in the lives of too many consumers. Although there is a lot of attention on the cost and quality of care, there is...
February 21, 2023
Healthcare bills can be especially problematic to navigate and even harder to fully understand, even for the most seasoned consumers. Multiply any singular confusion by the three in four U.S....
September 06, 2026
Americans are being asked to pay for costly medical procedures up front. Roughly 92% of U.S. health providers this year are either encouraging prepayment, requiring it, or collecting a payment method to have on file during the estimate process, The Wall Street Journal (WSJ) reported Sunday (Sept. 6). That’s up from 81% in 2025, the […]
May 26, 2025
America’s consumer protection watchdog has switched its position on removing medical debt from credit reports. The Consumer Financial Protection Bureau (CFPB) earlier this year finalized a rule that would have...
December 12, 2024
The Indian Health Service (IHS) and the Consumer Financial Protection Bureau (CFPB) have written a joint letter addressing improper bills and collection on improper bills targeting IHS-approved Purchased/Referred Care (PRC) program patients. The...
September 05, 2024
The Consumer Financial Protection Bureau (CFPB) has found that debt collectors are using illegal tactics, and it is taking steps to ensure they follow consumer financial protection laws. The regulator said...
