Medical Bills news and trends

CFPB: Medical Bills Plague Lower-Income Americans 
CFPB // April 29, 2024

New government data shows 15 million Americans still have medical bills on their credit reports. That’s according to the Consumer Financial Protection Bureau (CFPB), which notes that these bills remain in spite of changes by the three major credit bureaus. Collectively, these Americans have more than $49 billion in...

Unexpected Expenses Cost Consumers $5,500 on Average Last Year
Consumer Finance // April 05, 2024

Unemployment dropped 3.8% last month, offering another sign that the U.S. economy is on a slow but steady upward trajectory. And while this news is worth celebrating, it’s worth remembering that there is still a significant portion of U.S. consumers who struggle to make ends...

Connecticut Will Cancel $650 Million in Medical Debt
Healthcare // February 04, 2024

Connecticut reportedly plans to cancel $650 million in medical debt for its residents. This relief will impact around 250,000 people and will make Connecticut the first state in the country to undertake such an effort, CNN reported Friday (Feb. 2).  The goal is to free residents from...

CFPB: Medical Bills Account for 15% of Consumer Complaints
CFPB // November 16, 2023

American consumers are routinely hounded over medical bills they don’t even owe. That’s according to a new report issued Thursday (Nov. 16) by the Consumer Financial Protection Bureau (CFPB), which found that 15% of the complaints the bureau received last year were about debt collectors trying to settle an...

Interviews & Exclusives
79% of Consumers Want to Pay All Medical Bills From Single Digital Platform

June 30, 2023
As consumers interact with digital platforms to get their healthcare needs met, they increasingly want these tools to be able to do everything for them, from financing bills to finding providers to investing in their health savings accounts. For PYMNTS’ study “Healthcare In The Digital Age: Consumers See Unified Platforms As Key To Better Health,” […]

Healthcare Payments Need a Dose of Money Mobility

June 22, 2023
Healthcare can be a source of frustration in the lives of too many consumers. Although there is a lot of attention on the cost and quality of care, there is...

Nearly 1 in 5 Consumers Are Confused by Healthcare Bills

February 21, 2023
Healthcare bills can be especially problematic to navigate and even harder to fully understand, even for the most seasoned consumers. Multiply any singular confusion by the three in four U.S....

Millennials Drive Demand for BNPL as Healthcare Payment Option

January 06, 2023
Gen Z, millennials and lower-income patients are driving consumer demand for healthcare payment plans. Despite relatively accessible health insurance options in the U.S., consumers often face overwhelming, and sometimes unexpected,...

Quick Reads
CFPB: Medical Bills Plague Lower-Income Americans 

April 29, 2024
New government data shows 15 million Americans still have medical bills on their credit reports. That’s according to the Consumer Financial Protection Bureau (CFPB), which notes that these bills remain in spite of changes by the three major credit bureaus. Collectively, these Americans have more than $49 billion in outstanding medical bills in collections, the bureau said Monday (April […]

Connecticut Will Cancel $650 Million in Medical Debt

February 04, 2024
Connecticut reportedly plans to cancel $650 million in medical debt for its residents. This relief will impact around 250,000 people and will make Connecticut the first state in the country to undertake...

CFPB: Medical Bills Account for 15% of Consumer Complaints

November 16, 2023
American consumers are routinely hounded over medical bills they don’t even owe. That’s according to a new report issued Thursday (Nov. 16) by the Consumer Financial Protection Bureau (CFPB), which found that 15% of...

Sphere, VisitPay Debut Text To Pay For Healthcare

February 28, 2020
Sphere, a leader in end-to-end payment solutions, will team up with VisitPay, which works with medical patient payment and security, to improve patient payment processes. The two entities launched on...