Digital transformation is inherently disruptive. For legacy sectors such as automotive, adapting to a digital-first commerce model requires a period of recalibration as companies, partners and consumers adjust to new ways of buying and selling. CarGurus’ fourth quarter 2025 and full year earnings call Thursday...
DoorDash used its fourth-quarter earnings call to make a broader point about where it sees the next leg of competition: not just in meal delivery, but in owning the software and logistics stack that powers local commerce. “We believe these investments are the right investments,...
Expedia Group is responding to the rise of artificial intelligence assistants and agentic commerce both by embracing them and by providing services that draw travelers directly to its own platforms, executives said Thursday (Feb. 12) during the company’s quarter earnings call. “As gen AI changes...
Instacart’s Q4 may have looked like a straightforward beat-and-raise, but the more consequential storyline for retailers, brands and the payments stack is how the company is using partnerships and AI to push beyond “grocery delivery” into an embedded commerce and retail-tech platform. “We are also...
September 16, 2026
Watch more: Need to Know With Elina Vilk of David’s Bridal A bride can tell a wedding planner her date, budget, venue and preferences, then find herself repeating the same information to every florist, photographer and caterer she contacts. The businesses she needs aren’t necessarily any better connected. Inquiries can arrive through email, texts, contact […]
November 07, 2024
Coveo’s recent partnership with Shopify highlights a trend of artificial intelligence (AI) companies teaming up with eCommerce platforms to enhance customer engagement. Through this new collaboration, Shopify merchants gain access...
October 30, 2024
Industrial sectors have been feeling the weight of a slow-moving, high-friction procurement process for decades. Endless supplier coordination, manual paperwork, lengthy wait times, and the countless resources spent sunk in back-and-forths...
October 09, 2024
Retailers continue to grapple with shopping cart abandonment. A February report by PYMNTS Intelligence and Adobe reveals insights that could help online merchants boost conversion rates and enhance customer loyalty....
February 18, 2026
DoorDash used its fourth-quarter earnings call to make a broader point about where it sees the next leg of competition: not just in meal delivery, but in owning the software and logistics stack that powers local commerce. “We believe these investments are the right investments, especially as we think about becoming the operating system for […]
February 12, 2026
Expedia Group is responding to the rise of artificial intelligence assistants and agentic commerce both by embracing them and by providing services that draw travelers directly to its own platforms,...
November 24, 2025
Shopify reportedly fired fewer than 10 employees after they faked sales projections to increase their commissions. After the employees’ fraud had lasted more than a year, Shopify saw that new...
June 15, 2025
StubHub is reportedly threatening to leave the U.K. over a proposed cap on ticket-resale prices. As the Financial Times (FT) reported Sunday (June 15), the British government is considering plans...
