Tariff pressures are squeezing the retail and eCommerce sectors. What are the two behemoths dominating the space, Walmart and Amazon, doing in response? The answer, according to the news this week, is doubling down on technology to enhance operational efficiency and making calculated moves to...
The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom in July. The refunds will compensate consumers who bought cars and were harmed Vroom’s alleged violations of the law, which...
Consumer preferences are moving toward digital experiences in the online car marketplace, and Carvana and CarGurus are leveraging technology and artificial intelligence (AI) to improve the buying process. Both companies reported strong performances in 2024, using digital tools to optimize customer engagement and refine their...
As CarMax adapts to a shifting automotive landscape, the company is focused on improving the customer experience to maintain its leadership as the nation’s largest used car dealer. Despite a 12.7% decrease in wholesale sales (where vehicles are auctioned off to auto dealers), CarMax on...
March 21, 2025
Tariff pressures are squeezing the retail and eCommerce sectors. What are the two behemoths dominating the space, Walmart and Amazon, doing in response? The answer, according to the news this week, is doubling down on technology to enhance operational efficiency and making calculated moves to capture new markets in the face of ongoing uncertainty. Artificial […]
December 13, 2019
Twenty-minute test drives are so 20th century. Thanks to digital technology and shifting consumer habits and expectations, that longstanding feature of consumer and automotive culture could face extinction, at least...
April 03, 2025
Twenty-five percent tariffs on imported cars are now in effect in the U.S. As the New York Times reported Thursday (April 3), it’s a policy that President Donald Trump argues will lead to investments and jobs in the American car industry. Analysts, meanwhile, say the levies will drive up the price of new vehicles by thousands of […]
March 13, 2025
The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom in July. The refunds will...
May 08, 2024
European used car platform Auto1 is deepening its artificial intelligence (AI) focus amid record profits. The company on Wednesday (May 8) reported quarterly earnings showing $175 million in gross profits,...
April 11, 2024
CarMax is deploying tech solutions to boost efficiency as it continues to deal with a tough environment for buying and selling used cars. “Fiscal 2024 was a challenging year across the...
