User Data news and trends

GoodRx Turns to Data to Rebuild Customer Base
Healthcare // November 08, 2022

Pharmaceutical price-shopping platform GoodRx is looking to leverage its user data in a bid to drive engagement. On a call with analysts Tuesday (Nov. 8) discussing the company’s third quarter 2022 financial results, GoodRx Co-CEO and Co-Founder Doug Hirsch said the company has been investing...

Google Offers Concessions to Avoid Antitrust Suit
ANTITRUST // July 08, 2022

Google has offered to make several concessions to stave off a possible Department of Justice (DOJ) antitrust lawsuit tied to its ad-tech business, The Wall Street Journal (WSJ) reported Friday (July 8). The tech giant has proposed dividing portions of its business that auctions and...

Big Tech CEOs Didn’t Win Over Congress At Hearing
ANTITRUST // July 30, 2020

The big day finally came — the CEOs of Amazon, Apple, Facebook and Google‘s parent, Alphabet, sat in front of lawmakers (at least virtually) and spent four hours getting grilled by a House Judiciary Subcommittee on Antitrust, Commercial and Administrative Law. Lawmakers demanded answers to...

Apple Reassures US Senators About Privacy Protection In Virus Tools
Apple // April 13, 2020

In response to some senators’ requests for information, Apple said in a letter that its new COVID-19 website and app would abstain from using any user data later on. Sens. Bob Menendez, Kamala Harris, Cory Booker and Richard Blumenthal were behind the inquiry. The website...

Interviews & Exclusives
Fighting Real-Time Payment Fraud In Layers, With Moats

November 26, 2019
Real-time payments, real-time risk. As consumers embrace real-time transactions, financial institutions (FIs) must recalibrate their fraud-fighting strategies. In an interview with PYMNTS, Kannan Srinivasan, senior director of risk strategy and analytics for Fiserv, said the bad guys are constantly shifting tactics — so the battle must be joined on several fronts. “The real-time movement of […]

For FI Account Openings, Serving The ‘Segment Of One’

June 21, 2019
A disconnect looms in financial services, one that can doom relationships between financial institutions (FIs) and customers from the beginning. Studies have shown that 70 percent of applicants want to...

PSD2’s Elephant In The Room

April 02, 2019
Open banking is here, but baby steps abound as financial firms grapple with PSD2’s fragmented landscape.  Token.io CEO Steve Kirsch tells PYMNTS that giving users full control over what happens...

Fighting Fraud By Finding The Gaps

July 09, 2018
The problem with fighting fraud — according to GIACT EVP of Product David Barnhardt in this week’s edition of the PYMNTS Topic TBD — is how much information fraudsters have at their...

Quick Reads
X to Collect User Biometric and Employment Data on Road to Super App

August 31, 2023
X, the social network formerly known as Twitter, has updated its privacy policy to include a new kind of user data it plans to collect: biometric data. “Based on your consent, we may collect and use your biometric information for safety, security, and identification purposes,” the policy states. Exactly what X considers biometrics is unclear and was […]

Google Offers Concessions to Avoid Antitrust Suit

July 08, 2022
Google has offered to make several concessions to stave off a possible Department of Justice (DOJ) antitrust lawsuit tied to its ad-tech business, The Wall Street Journal (WSJ) reported Friday...

Apple Reassures US Senators About Privacy Protection In Virus Tools

April 13, 2020
In response to some senators’ requests for information, Apple said in a letter that its new COVID-19 website and app would abstain from using any user data later on. Sens....

NJ Legislators Propose Tighter Data Privacy Regulations

March 02, 2020
Lawmakers in New Jersey are proposing a bill to solidify data privacy guidelines and inflict tougher limits on the tech industry, The Wall Street Journal reported on Monday (March 2)....