Wayfair news and trends

From Travel to Coffee to eCommerce, Consumers are Pulling Back

August 09, 2024
consumers, spending, retail, economy
US Interest in Pure-Play eCommerce Drops 28% in 3 Years
Retail // August 07, 2024

As the early stages of the pandemic become more distant history, consumers are becoming less and less interested in purely digital retail journeys.   By the Numbers For the report “2024 Global Digital Shopping Index: U.S. Edition,” PYMNTS Intelligence surveyed more than 2,400 United States consumers...

Budget-Strapped Shoppers Splurge on Small-Ticket Items, Scrimp on Major Purchases
Retail // August 05, 2024

This week in paycheck-to-paycheck shopping news, retail brands are sharing that consumers are becoming less cautious in their spending on small purchases such as groceries, even as they continue to show belt-tightening behaviors for large-ticket products such as furniture. Consumer packaged goods brands Mondelez International...

Wayfair: Home Furnishings Sales Slow to 2008 Crisis Levels
Earnings // August 01, 2024

Wayfair saw its quarterly sales dip amid continued pressure on home goods consumers. “Customers remain cautious in their spending on the home, and our credit card data suggests that the category correction now mirrors the magnitude of the peak to trough decline the home furnishing space...

Bridge Millennials Are Home Furnishings Retailers’ Best Customers
Retail // June 03, 2024

As home goods retailers look to grow sales, PYMNTS Intelligence research reveals that they would be well suited to consider the needs of the bridge millennial shopper — older millennials and younger members of Gen X born in the ’80s — given that these are...

Interviews & Exclusives
Retailers Hope AR and GenAI Energize Consumers and Get Them to Buy

February 09, 2024
The commerce landscape is experiencing unprecedented growth, driven by the rapid expansion of digital marketplaces and eCommerce platforms.  This surge comes as little surprise, as consumers are increasingly embracing the convenience of browsing and purchasing goods and services via their smartphones and connected devices, bypassing traditional in-store shopping experiences.  Beyond catering to changing consumer preferences for convenience, […]

Where The Tax Man Will Knock Louder Post-Wayfair — And Sooner

November 07, 2019
The tax man looms across state and international borders, searching for digitally derived dollars due — scanning sites, platforms and even pop-up stores. For retailers and other firms, there’s the...

Trending: Close But No Cigar? What Local Sales Tax Laws Mean For Tobacco eSellers

September 27, 2019
Countries around the globe are launching new digital sales taxes in efforts to improve their revenue streams and create more balanced business environments for domestic brick-and-mortars and foreign eCommerce marketplaces....

As The Online Tax Man Cometh, Will Smaller Retailers Embrace Marketplaces?

September 24, 2019
Last year a Supreme Court ruling changed the way eCommerce firms collect taxes.  It’s a patchquilt of state by state mandates, and a landmine for firms leery of running afoul...

Quick Reads
Wayfair: Home Furnishings Sales Slow to 2008 Crisis Levels

August 01, 2024
Wayfair saw its quarterly sales dip amid continued pressure on home goods consumers. “Customers remain cautious in their spending on the home, and our credit card data suggests that the category correction now mirrors the magnitude of the peak to trough decline the home furnishing space experienced during the great financial crisis,” Wayfair Co-founder, Co-chairman and CEO […]

Wayfair Cuts 13% of Workforce While ‘Right-Sizing Its Cost Structure’

January 19, 2024
Wayfair is laying off 1,650 employees as part of its efforts around “right-sizing its cost structure.” The cuts amount to about 13% of its global workforce and 19% of its...

Report: Shein or Temu Could Benefit From Merger With Wayfair

December 29, 2023
Shein or Temu reportedly could be potential merger partners for Wayfair. Either of the two Chinese-founded eCommerce companies could be a good fit for a merger with the Boston-based home...

Wayfair to Cut 10% of Global Workforce

January 20, 2023
Wayfair is cutting 10% of its global workforce, including 18% of its corporate employees. The home goods retailer said in a Friday (Jan. 20) press release that these cuts amount to about 1,750...