What happens when you get thousands of payments professionals together in one place? Elbows rub, shoulders rub and ideas and innovations spark like electrons.
But context is everything in conversation, and context is what we aim to give you here while you’re at Money 20/20. The links provided will take you to some thought-provoking pieces that will extend conversation beyond mere conversation starting points. Big issues deserve the floor — how else will the pressing issues surrounding how we buy and even why we buy be solved?
We offer some insightful nuggets below and a comprehensive directory further below that. Keep this page bookmarked as Money 20/20 ignites a slew of topics.
Dismantling the Cryptocurrency Hype, Bit by Bit(coin)
The headlines might revolve around cryptocurrencies, but where there’s smoke, is there substance? PYMNTS’ Karen Webster weighs in on the need to approach the Wild West of cryptos with a measured mindset and views the speculation for what it is: dangerous (Why It’s Time To Shut Down Cryptocurrencies).
The Regulatory Conundrum
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Even while regulation might be in order for, say, cryptocurrencies (to give the Emperor at least some clothes), rules, laws and bylaws are no catch-all solution when it comes to fixing what’s broken in other arenas, such as with credit agencies. If it ain’t broke, don’t fix it, but if it is broke, (maybe) don’t legislate it (Why Regulation Won’t Fix Credit Reporting Agencies).
Data Makes the World Go Round
You want numbers? We’ve got numbers. Start with a benchmark of conversion rates for merchants large and small, giving a snapshot of eCommerce globally — hey, it’s not ALL Amazon, you know (Benchmarking of the checkout conversion rates for the 753 merchants that drive 75 percent of non-Amazon eCommerce sales — online and mobile — quarterly). Interested in the hard stuff (no, we’re not talking cocktail hour)? Then head to the Global Cash Index (Global analysis and reporting on the usage of cash around the world). The future’s writ large, too, with bits and bytes, and should you want a commerce crystal ball, be mindful of How We Will Pay (What connected devices do you own today? How do you use them to pay? How might you like to use them to pay in the future? We asked, and all we got back were 6 million data points.)
That’s just a taste of what we’ve got. Beyond that, look below. Find your bailiwick. And then go make conversation.
B2B API: The “state of state” at the intersection of FinTech, APIs and B2B payments
Bitcoin: Why It’s Time To Shut Down Cryptocurrencies
Buy Button: Updates and market share analysis of the digital acceptance marks, including Amazon, PayPal, Visa Checkout and Masterpass
Checkout Conversion: Benchmarking of the checkout conversion rates for the 753 merchants that drive 75 percent of non-Amazon eCommerce sales — online and mobile — quarterly
Credit Union: The go-to resource for tracking credit unions’ journey to driving new digital experiences for their members
Developer: An inside look at how software developers are using new technologies and tools to transform the shopping and payments experience
Digital Banking: Analysis and expert commentary on how traditional banks and digital upstarts are using mobile and new technologies to change how services are delivered
Digital Identity: The “Who’s Who” and “What’s What” of authenticating an individual’s digital identity when buying, banking or borrowing
Disbursements: Reports, analysis and unique consumer insights into the latest news, trends and technologies powering the B2C “instant” pay space
Faster Payments: Deep dive into Faster Payments in the U.S., including updates on Faster Payments initiatives and new FI use cases
Federal Reserve: What’s Fast And Slow And Read All Over?
Gig Economy: Proprietary studies and expert commentary on the size and scope of the gig economy and its contribution to GDP
Global Cash: Global analysis and reporting on the usage of cash around the world
Global Citizen: A focus on the economic impact of Global Citizens — individuals who typically are experienced international travelers and have the wealth or discretionary income to support the pursuit of personal priorities
Global Fraud: Quarterly research and commentary on the rate of online fraud across 10 merchant categories, worldwide
How We Will Pay: What connected devices do you own today? How do you use them to pay? How might you like to use them to pay in the future? We asked, and all we got back were 6 million data points
IoT: News, trends and analysis at the intersection of commerce, connected devices and a variety of business, consumer and retail use cases
Mobile Payments: What Walmart Pay Knows That Apple Pay Doesn’t
Mobile Order Ahead: Interviews and analysis of what the leaders in Mobile Order Ahead are doing, including a ranking of mobile apps
Mobile Payments Adoption: The longest-running consumer study on the consumer’s interest in using mobile payments in-store
mPOS: A three-plus year trend line of the trends, solutions providers and technologies that have reinvented point of sale worldwide
Omnicommerce: Industry-spanning research, surveys, benchmarks and expert insights on how retailers can deliver a seamless buying experience across all shopping channels
OmniReadi: Designed to quantify the consistency between the web and in-store shopping experience and determine if the mobile channel is helping, hurting or simply neutral to the overall situation
Omni Usage: Designed to measure consumer satisfaction with both in-store and online omnichannel features
Payments Powering Platforms: Unpacking the complexities of enabling payments for platform businesses and complex ecosystems
Payments as a Service: The latest trends, technologies and enablers that allow merchants to deliver payments “inside” other consumer- and business-facing services
Regulation: Why Regulation Won’t Fix Credit Reporting Agencies
ResTech: Unpacking the complexities of enabling payments for platform businesses and complex ecosystems
Retail: Does Amazon Plus Kohl’s Equal Retail’s Future?
SMB Technology Adoption: The latest news, trends and analysis of the unique business and technology requirements of SMBs
Subscription Commerce Conversion: Examining the trends that keep subscription businesses humming and the frictions that could derail them
Unattended Retail: A fresh look at how the consumer’s embrace of self-service and automated solutions is transforming retail, parking and traditional vending
X-Border Receivables: Highlights the most significant developments in cross-border commerce, demonstrating how various businesses and organizations are getting paid by suppliers and wholesalers across borders