The partnership with Amazon will allow eCommerce sellers to use their Alexa voice assistant device, or download the Alexa app on their smartphone, to carry out hands-free business shipping tasks, including managing orders, shipping orders, printing labels, packing slips and picklists, purchasing postage and checking postage balances.
In addition, online sellers can ask Alexa shipping-related questions to immediately and easily track and manage orders and shipments using cloud technology.
“Our brand promise is to make shipping easy for eCommerce sellers of all sizes, from single-channel stores to multi-store, multi-warehouse, international operations,” Katie May, ShippingEasy’s CEO, said in a press release. “Leveraging voice capabilities to emancipate the shipper from the shipping station and keyboard is a perfect example of our commitment to that promise. Enabling company owners to ask business performance-related questions from their smartphone wherever they are empowers them, and allows them to do what they do best — run a successful business. This first-of-its-kind integration in the eCommerce business shipping industry truly allows hands-free shipping and will change the way online businesses operate.”
The integration will help merchants fast-track the shipping process. For example, while online sellers are preparing boxes for shipping, they can use voice activation to check balances, purchase postage, track shipments, learn how many orders were shipped, and print labels and packing slips, without ever having to stop the packaging process.
“Having Alexa on our shipping team is a game changer,” said Alex Ahrens, owner of The Jungle Hook, an eCommerce seller that participated in an integration beta test. “My voice replaces fingers on a keyboard, and that means we can process significantly more orders in the same time. I like that it provides a fast way to check on how many and what orders are coming in while I’m on the go.”