Amazon Eyes Cashier-Less Checkout for Retail

Amazon

Amazon reportedly aims to expand the use of its cashier-less technology beyond food and retail.

While the company has been selling its technology to those markets in airports, stadiums and a convention center since 2020, it’s now looking at other industries, Reuters reported Thursday (Dec. 1), citing an interview with Amazon Web Services (AWS) Vice President Dilip Kumar.

“As part of AWS, you are by definition exposed to a wide range of clients,” Kumar said, according to the report. “There would be no reason for me to talk to a hospital if I was entirely, predominantly focused on convenience and grocery.”

Reuters noted that the interview took place at AWS’ annual conference that drew 50,000 attendees from a range of industries.

The team in charge of the cashier-less technology for brick-and-mortar stores was moved to AWS in August, the report said.

This reinforced comments Kumar made during an interview posted Tuesday (Nov. 29) on Amazon’s own website, in which he said that the Just Walk Out and Amazon One physical retail technologies have gotten a lot of traction with consumers at stadiums, sports venues, airport stores and retailers in the United States and the United Kingdom.

“We are getting great feedback from customers, but we are just getting started in delivering the goodness of these technologies to other businesses, and we’re excited to bring these services to even more customers as AWS offerings,” Kumar said in the interview with Amazon staff.

As PYMNTS reported in June, technology of this kind has been becoming more common around the world. In addition to Amazon rolling out cashier-less checkout technology at its Amazon Go, Amazon Fresh and Whole Foods Market stores, grocers ranging from Tesco to Aldi, as well as a range of convenience retailers, have been testing the technology.