Some Apple Card Users Hit Snags Placing iPhone 13 Preorders

Apple card, iPhone 13, software, problem

Apple Card users experienced glitches when trying to place pre-orders for the iPhone 13 series, which kicked off on Friday (Sept. 17). Apple Pay users and people enrolled in the iPhone Upgrade Program also had trouble placing orders, according to multiple reports.

Frantic customers flooded Twitter with complaints, prompting Apple to acknowledge the issue. The tech giant said that anyone who had to pay using a different card will still get the 3% Daily Cash perk that comes with the Apple Card.

See also: Apple Card Outage Disrupting Purchases

Launched two years ago, the Apple Card gives users 3% cashback whenever it’s used for an Apple purchase. The card experienced outages in June that affected all users.

The official launch date for the latest iPhone model is scheduled for Sept. 24, but shipping delays are already coming into play for the iPhone 13 Pro edition. The new series includes the iPhone 13, iPhone 13 Mini, iPhone Pro and iPhone 13 Pro Max.

Related news: Apple Unveils New iPhone, iPad, Watch

The iPhone 13 Pro and iPhone 13 Pro Max feature a Super Retina XDR display with ProMotion, which is said to boost the touch response rate. The camera upgrades include ultra-wide, wide and telephoto, all powered by the A15 Bionic chip, the fastest available for a smartphone.

The largest upgrade also increases battery life by  2.5 hours over the iPhone 12. The iPhone 13 retails at $799, while the Pro is $999 and the Pro Max is $1,099.

You may also enjoy: Chinese Shoppers Clamoring for New iPhone

The Chinese eCommerce marketplace had over two million pre-orders for the iPhone 13, compared to 1.5 million for the iPhone 12 in 2020, PYMNTS reported. China is among Apple’s central markets, and any whiff of strong sales is considered important as the holiday season gets closer.