Amazon

Amazon
Amazon Boosts Alexa Device Features, Capabilities to Improve Connected Commerce
August 31, 2022

Amazon released a series of instruction manuals Wednesday (Aug. 31) designed to help users set up their Alexa Echo devices and turn their homes into smart homes. This comes at a time when 32% of consumers — or about 83 million people — used smart...

Amazon
Amazon Sunsets Amazon Care as It Beefs Up Healthcare Services 
August 24, 2022

Amazon sunset its Amazon Care service, as the eCommerce giant begins to reevaluate its healthcare assets and offerings following its $3.9 billion acquisition of One Medical in July, The Wall Street Journal wrote. One Medical, a membership-based primary care practice, offers on-site offices in larger...

Amazon
Data Brief: Prime Day 2022 Shoppers Bought More Electronics Than Groceries
August 23, 2022

It’s hard to keep the world’s biggest eCommerce retailer down even in a troubled economy, and Prime Day tends to bear that out as it did in 2022, although inflation pressures were present. For the PYMNTS study “Prime Day 2022: Inflation Hits, But Amazon Still...

Amazon
Amazon Halts New UK Self-Checkout Grocers as Sales Fall Short
August 21, 2022

Lagging sales and economic troubles have caused Amazon to pause the rollout of more self-checkout stores. Sources said the eCommerce giant ended up walking away from talks to add dozens of new sites for the Amazon Fresh grocery stores. Many of the Fresh stores in...

Amazon
Big Bucks or Big Bust? Amazon’s $26B Delivery Service Partner Question
August 19, 2022

When Amazon launched its Delivery Service Partner (DSP) program in 2018, it was presented as a way to help tiny companies go big and would-be entrepreneurs go into business. It was meant to be a win-win — people launch a business with as little as...

Amazon
Amazon Takes Tip From TikTok with Beta Test of Shoppable Videos
August 17, 2022

Watch out, TikTok. Amazon is pushing into your territory. As reported by The Wall Street Journal on Wednesday (Aug. 17), the retail and tech giant is testing a feature in its mobile app that would show shoppers shareable, TikTok-style photos and video feeds of products....

Amazon
Amazon Hopes to ‘Inspire’ Consumers to Shop TikTok-Style
August 17, 2022

Amazon has begun testing a new app feature that shows customers a video and photo feed of products, similar to the popular video social media platform TikTok. That’s according to a Wednesday (Aug. 17) report by The Wall Street Journal, which said — according to...

Amazon
Amazon Petitions FTC to Back Down on ‘Unduly Burdensome’ Subpoenas
August 16, 2022

A Federal Trade Commission (FTC) probe into Amazon Prime and its other subscription services has become “unduly burdensome” to employees and executives after at least 19 were served individual subpoenas, according to an omnibus petition filed by Amazon. Amazon accuses the FTC of harassing founder...

Amazon
Despite Amazon’s Best Efforts, Three-Quarters of Prime Day Shoppers Didn’t Buy Groceries
August 15, 2022

Despite Amazon’s investment in its grocery offerings, and despite shoppers’ shift towards spending on just the essentials, the majority of the online marketplace’s shoppers still do not see it as a food and beverage destination. By the Numbers PYMNTS’ recent “Prime Day 2022: Inflation Hits...