Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Inside Healthcare’s AI Playbook for Claims Denials
Artificial Intelligence
Inside Healthcare’s AI Playbook for Claims Denials
February 02, 2026

Medical providers are increasingly turning to artificial intelligence to address claims denials, one of the most persistent and costly problems in healthcare in the United States. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Anthropic Says New Cowork Plugins Tailor Claude to Specific Job Functions
Artificial Intelligence
Anthropic Says New Cowork Plugins Tailor Claude to Specific Job Functions
January 30, 2026

Anthropic added support for plugins to Cowork, the artificial intelligence-powered, hands-on collaborator that the company released earlier this month. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

OpenAI Warns Malicious Links Could Undermine Agentic AI
Artificial Intelligence
OpenAI Warns Malicious Links Could Undermine Agentic AI
January 30, 2026

OpenAI is elevating a risk that has quietly grown alongside autonomous AI systems: links. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

The First Chatbot Consumers Try May Be the One They Stick With
Artificial Intelligence
The First Chatbot Consumers Try May Be the One They Stick With
January 30, 2026

Consumer use of artificial intelligence is consolidating early. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Amazon Eyes $50 Billion OpenAI Stake
Artificial Intelligence
Amazon Eyes $50 Billion OpenAI Stake
January 29, 2026

Amazon is discussing investing as much as $50 billion in OpenAI, The Wall Street Journal reported Thursday (Jan. 29), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Sumsub Adds AI Agent Verification to Know Your Agent Framework
Artificial Intelligence
Sumsub Adds AI Agent Verification to Know Your Agent Framework
January 29, 2026

Verification and fraud prevention firm Sumsub debuted its AI Agent Verification tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

OpenAI Courts Tech Giants for $100 Billion Funding Round
Artificial Intelligence
OpenAI Courts Tech Giants for $100 Billion Funding Round
January 29, 2026

Amazon, Microsoft and Nvidia are among OpenAI’s largest providers of infrastructure. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Shoppers Trust Banks Over Retailers to Let AI Buy
Artificial Intelligence
Shoppers Trust Banks Over Retailers to Let AI Buy
January 28, 2026

Today’s digital-first shoppers are happy to let artificial intelligence lend an electronic hand as they shop online for everything from clothing to groceries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Mastercard Debuts New Tools to Help Businesses Tackle Agentic AI
Artificial Intelligence
Mastercard Debuts New Tools to Help Businesses Tackle Agentic AI
January 27, 2026

Mastercard introduced Mastercard Agent Suite, a platform designed to help enterprises integrate agentic artificial intelligence into their operations and customer interactions, according to a Tuesday (Jan. 27) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...