Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Google Cloud Targets Enterprise Market With Universal Agent for Work
October 08, 2026

Google Cloud announced a universal artificial intelligence agent for work called Gemini agent that will be joined by industry-specific agents for financial services, legal, government, healthcare and retail, the company said in a Thursday (Oct. 8) blog post. The post was adapted from Google Cloud...

Artificial Intelligence
Push for Mandatory AI Safety Rules Gains Momentum in Washington
October 08, 2026

Sen. Maria Cantwell of Washington, the ranking member on the Commerce, Science and Transportation Committee, unveiled a framework Wednesday (Oct. 7) for regulating frontier artificial intelligence in a possible preview of a federal regulatory push should Democrats take control of Congress in November. The framework...

Artificial Intelligence
Peppermint Secures $4.7 Million to Fix Clinical Trial Billing
October 08, 2026

Peppermint raised $4.7 million in seed funding for its artificial intelligence-powered financial operations platform designed for teams that run clinical research, the company said in a Thursday (Oct. 8) press release Peppermint’s platform is designed to provide a continuous, audited record of every visit, invoice...

Artificial Intelligence
Mastercard Bets Shoppers Will Trust AI Agents One Purchase at a Time
October 08, 2026

Watch more: The Agentic Experience With Mastercard’s Pablo Fourez Consumers won’t hand artificial intelligence agents unrestricted purchasing authority on day one, but repeated successful transactions could expand what they’re willing to delegate. It’s a topic that now dominates agentic AI discussions. The first time Mastercard...

Artificial Intelligence
Citi Wealth Sees Long Runway for AI Spending Despite Bubble Warnings
October 07, 2026

The artificial intelligence buildout is still in its early-to-middle stages, Citi Wealth said in a report released Wednesday (Oct. 7). The AI investment cycle is facing greater scrutiny due to higher interest rates, increasingly capable open-weight models, regulatory pressure and rising infrastructure costs, the bank...

Artificial Intelligence
Hilton’s AI Planner Maps Trips and Keeps Bookings Direct
October 07, 2026

A traveler who types a vague idea for a winter getaway into Hilton’s website can now get back a destination, a hotel and a plan for the trip. Hilton’s AI Planner had held more than 18,000 conversations with guests as of August, the company said....

Artificial Intelligence
OpenAI Enables ChatGPT to Answer With Visuals and Interactive Experiences
October 07, 2026

ChatGPT is getting a new user interface that enables it to include text, visuals and interactive elements in its responses to users’ questions, OpenAI said in a Wednesday (Oct. 7) press release. The new Intelligent UI is included in GPT-6 in ChatGPT, a new model that is rolling out to ChatGPT...

Artificial Intelligence
Microsoft Turns Windows PCs Into Command Centers for AI Agents
October 07, 2026

Microsoft announced new software tools and devices that are designed to make personal computers ready for artificial intelligence agents, the company said in a Wednesday (Oct. 7) blog post. The growing use of AI agents has raised the bar for compute, security and control, Pavan...

Artificial Intelligence
AI Can’t Fire You in California Without a Human
October 07, 2026

California employers will soon need a person to stand behind any artificial intelligence-driven decision to fire or discipline a worker. Gov. Gavin Newsom signed SB 947, the No Robo Bosses Act, on Sept. 30 as one of 13 bills that day, according to the governor’s...