Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Meta Adds Memory and Focus to New Frontier Models for Agents
October 12, 2026

Meta introduced two new frontier models for personal and professional artificial intelligence agents, the company said in a Monday (Oct. 12) press release. Muse Wonder was made available Monday to developers and builders through the Meta Model API and Muse Code, while Muse Wonder Full...

Artificial Intelligence
OpenAI’s Video Model Sora Could Get a Second Act
October 12, 2026

OpenAI is reportedly considering a plan to resurrect its video model Sora. The company is in discussions with a startup that is developing artificial intelligence (AI) video for filmmakers, and that wants to access Sora and use it to sell software and other services, The...

Artificial Intelligence
AI Safety Regulations Gain Momentum in Congress Ahead of Midterms
October 12, 2026

With leading artificial intelligence executives sounding the alarm over rogue autonomous agents and voter anxiety over AI rising, some in Congress have begun pushing for more robust federal regulation and oversight of the technology. The latest effort comes from a trio of Democrats in the...

Artificial Intelligence
Meta and Sierra’s Poppy Lets Customers Set Limits for AI Agents
October 12, 2026

When a personal artificial intelligence agent makes a purchase or fixes a problem for someone, it often signs in as that customer and clicks through pages built for people, according to a Friday (Oct. 9) blog post by customer service AI company Sierra. The business...

Artificial Intelligence
IMF Says AI Fuels Growth but Could Disrupt Labor Markets
October 12, 2026

International Monetary Fund Managing Director Kristalina Georgieva said artificial intelligence investment is keeping global growth at around 3%, Reuters reported Monday (Oct. 12). At the same time, the trend portends a “slow-moving tsunami” that could upend labor markets, taxation, and education, Georgieva said at a...

Artificial Intelligence
Microsoft President Argues AI Less Regulated Than Washing Machines
October 12, 2026

Microsoft’s president says artificial intelligence now faces less regulatory oversight than appliances and dairy products. This lack of oversight underscores the urgent need for global artificial intelligence (AI) regulation, Brad Smith said in a BBC interview Monday (Oct. 12). “Right now, your washing machine is subject to more safety...

Artificial Intelligence
Do Banks Need AI Employees More Than They Do Core Upgrades?
October 12, 2026

Watch more: Monday Conversation With Kastle’s Rishi Choudhary Rishi Choudhary, Co-Founder and CEO of Kastle, believes that banks have been approaching AI modernization from the wrong end of the technology stack: the legacy end. For years, he said, the industry’s transformation agenda has been dominated by...

Artificial Intelligence
Finance Teams Embrace AI but Many Still Struggle to Unlock Working Capital
October 12, 2026

Corporate treasury is approaching an uncomfortable reality about artificial intelligence. Almost every firm has it, but relatively few companies can demonstrate that it is making them financially better off. Findings in the latest 2026 edition of the Working Capital Index (WCI) from PYMNTS Intelligence reveal...

Artificial Intelligence
AI Agents Give Main Street Businesses Big Business Muscle
October 12, 2026

Running a small business has always meant doing more with less. The owner takes the morning shift, answers customer emails on lunch, reconciles the books at night and handles scheduling on weekends. Every hour spent on operations is an hour not spent on the work...