Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Law Firm Freshfields Weighs Billion-Dollar Spinoff for AI Unit
October 14, 2026

Senior partners at global law firm Freshfields have discussed making its in-house legal technology unit, Freshfields Lab, a separate company that could be opened to external investors, the Financial Times reported Wednesday (Oct. 14). The senior partners believe the unit, which develops artificial intelligence tools...

Artificial Intelligence
Jamie Dimon Slams the Door on Rogue AI Agents
October 14, 2026

Artificial intelligence (AI) agents are knocking at JPMorgan Chase’s door, and CEO Jamie Dimon is not letting them in. The bank will not allow unvetted outside AI agents into its systems, Dimon said Tuesday (Oct. 13) on JPMorgan’s third-quarter earnings call, PYMNTS reported. “You don’t...

Artificial Intelligence
OpenAI Expands Uday Ruddarraju’s Role to Head Compute and Infrastructure Units
October 14, 2026

OpenAI’s infrastructure and compute businesses have a new leader, Bloomberg reported Wednesday (Oct. 14). The artificial intelligence company appointed its chief technology officer for compute, Uday Ruddarraju, to head both the infrastructure and compute businesses. The previous head of the infrastructure unit, Sachin Katti, will...

Artificial Intelligence
Governments Draw the Line on Where AI Glasses Can Go
October 14, 2026

Artificial intelligence glasses such as Ray-Ban Meta can film people around the wearer, often without those people knowing, and governments are only now deciding what to do about it. Norway is among the first to act at the national level. On Oct. 5, its Ministry...

Artificial Intelligence
AI Becomes Part of the Machinery of UK Financial Supervision
October 14, 2026

Artificial intelligence is becoming part of the machinery of financial supervision in the United Kingdom as the Financial Conduct Authority deploys tools to review firms’ documents, accelerate routine casework and help investigators identify financial crime threats across disparate datasets. The shift could expand the regulator’s...

Artificial Intelligence
The $100 Million CFO’s Playbook for Onboarding AI Agents
October 14, 2026

The 21st century finance team is growing. But instead of hiring more employees, chief financial officers are onboarding artificial intelligence solutions. After all, AI agents can today already reconcile accounts, investigate payment exceptions, manage invoices and initiate financial workflows. FIS, for example, on Monday (Oct....

Artificial Intelligence
Analyst Dan Ives Says Siri AI Integration Could Drive Apple Services Revenue
October 13, 2026

Apple’s new smart home accessories, which were unveiled Tuesday (Oct. 13), are centered on Siri AI and could create a new revenue stream for the company’s Services business, Dan Ives, partner and analyst at Yorkville Ives, said in a Tuesday investor note, according to a Seeking Alpha report. The smart...

Artificial Intelligence
Google Says New Frontier Model Excels at Deep Work Across Domains
October 13, 2026

Google’s new frontier model, Gemini 4 Argon, is now available to developers, enterprises, scientists and consumers, the company said in a Tuesday (Oct. 13) blog post. “Argon excels at deep work in complex, real-world tasks across domains including coding, finance, legal, cybersecurity and science,” Google said in the post. Google...

Artificial Intelligence
Goldman Sachs CEO Flags Financing Risk in AI Buildout
October 13, 2026

Goldman Sachs CEO David Solomon’s comments on artificial intelligence flagged a financing risk with implications beyond Wall Street. How will companies fund an infrastructure expansion that could require trillions of dollars, and which projects will justify the expense? The bank’s third-quarter earnings results reflected the...