Consumer Insights

Consumer Insights
22% of Gen Z Consumers Use Credit to Build a Financial Profile
August 13, 2026

For younger consumers, credit is increasingly a ladder: 21.7% of Gen Z consumers view credit products as tools for building a credit profile, 17.6 percentage points more than baby boomers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Consumer Insights
70% of Brazilians Expect to Shop With AI Agents by 2028
August 12, 2026

Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the payment method they want to use. Increasingly, they also bring AI along for the trip....

Consumer Insights
36% of Gen Z Used a Digital Wallet for Their Latest Retail Purchase
August 10, 2026

Consumers under the most financial pressure aren’t abandoning the checkout. They’re choosing payment tools that can give them more control over it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Consumer Insights
Payment Choice Now Defines The New American Shopper
August 05, 2026

American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to spend. Their shopping habits are outpacing many merchant systems. Get the Full Story Complete the form to unlock this article...

Consumer Insights
Federal Data Shows Consumers Under Pressure As Spending Outruns Income
July 31, 2026

The latest data on spending shows it continues to outrun income growth as higher prices absorb more of the household budget. June offered another example: The Personal Consumption Expenditures reading for that month indicated that consumers increased their spending 0.3% from May while personal income,...

Consumer Insights
60 Million Workers Rethink What’s Worth Buying
July 31, 2026

A dollar can only stretch so far. For 60 million Labor Economy workers, each trip to the checkout can involve hard choices about what to buy, how to pay and what to leave behind. Get the Full Story Complete the form to unlock this article...

Consumer Insights
Grocery Bills Drag Down Consumer Confidence in July
July 28, 2026

Concerns about the price of food and groceries contributed to a decline in consumer confidence in July, according to The Conference Board. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
63% of Gen Z Hits Snags When Getting Government Disbursements
July 27, 2026

A collaboration between PYMNTS Intelligence and Visa Direct, “Moving Money at the Speed of Life: Same Payout, Different Experience With Government Disbursements,” examines how U.S. recipients experience government disbursements and why speed is becoming more important. Get the Full Story Complete the form to unlock...

Consumer Insights
36% of Gen Z Consumers Now Pay With Digital Wallets
July 17, 2026

Digital wallets are gaining ground not only among consumers who prize speed, but among those using the apps to keep tighter control of strained household budgets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...