Consumer Insights

Consumer Insights
Back-to-Office Mandates Spur 60% Jump in Weekend Grocery Shopping Habits
July 21, 2025

The back-to-the-office movement is proving to be a powerful catalyst for significant shifts in consumer purchasing behavior, impacting everything from daily meal choices to long-term spending patterns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Consumer Insights
Gen Z Likes Ordering Food Online. Baby Boomers Not So Much
July 16, 2025

A recent report challenges the conventional wisdom surrounding online shopping, revealing that the digital divide among age groups is narrowing, with older generations engaging in eCommerce at rates comparable to their younger counterparts. Get the Full Story Complete the form to unlock this article and...

Consumer Insights
The Five Rules of Engagement for Gen Z Spending and Payments
July 14, 2025

Generation Z is rewriting the rules of engagement for the financial services sector. Full stop. As the first true digital natives, their expectations, spending patterns and banking preferences are shaping the future of payments, credit and commerce. Drawing on PYMNTS Intelligence research from 2025, as...

Consumer Insights
NY Fed Finds Inflation Expectations Ease, but Spending Outpaces Income
July 08, 2025

The June Survey of Consumer Expectations by the Federal Reserve Bank of New York, released Tuesday (July 8), found at least some optimism on inflation, where price increases are still likely to be elevated, but at a slowing pace. Get the Full Story Complete the...

Consumer Insights
‘Made in America’ Ideal Tested by Rising Import Costs
July 04, 2025

As the Fourth of July holiday swings into high gear, the classic sentiment of “Made in America” often takes center stage. But in an era of fluctuating tariffs, does this ideal still hold significant sway for U.S. consumers? And perhaps most importantly, how does it...

Consumer Insights
New Study Puts a Price Tag on How Consumers Value Convenience
July 03, 2025

Amid persistent financial strain for many U.S. households, a new report highlights how convenience services, often seen as time-savers, have become a focal point for household budgeting and spending adjustments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Consumer Insights
Consumers Feel Happier but Still Worry About Inflation
June 27, 2025

Consumer confidence got a rebound headed into summer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Consumer Insights
Consumers Say Merchants Shifting Blame for Higher Prices to Tariffs
June 26, 2025

Getting married this summer? Know someone who is? A wedding dress will set you back on average $2,100, according to The Knot. While that’s roughly on par with prior years, the stasis may not last, due to the administration’s fluctuating tariff policy against most countries,...

Consumer Insights
Spending Dips 13% As Gen Z Makes Saving ‘Cool’
June 25, 2025

For younger Americans in the Generation Z cohort, spending is out, while saving is reportedly in. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...