The new coronavirus led many financial institutions (FIs) to close or limit the hours of operation of their brick-and-mortar branches amid stay-at-home orders, in effect making digital platforms the only option for many consumers to interact with their banks. FIs thus received an influx of customers...
Remote onboarding — be it new customers or new products — is cresting like a giant post-pandemic wave, and businesses are scrambling to make sure it doesn’t swamp them. In a period marked by confusion, hackers see a playground of attack vectors in the onboarding...
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Online sales have increased by an impressive 25 percent since March began — an opportunity for individual and third-party sellers to list and quickly sell their products. Unfortunately, eCommerce marketplace onboarding can often take as long as a month. In the latest Digital Consumer Onboarding...
eCommerce ordering shot up since the pandemic was declared on March 12 and brick-and-mortar businesses closed its doors, leading to a boom in both businesses and consumer transacting through digital marketplaces. This increase in online purchases comes with its unique challenges, however. Digital retailers still...
Onboarding has always been important, but amid COVID-19-induced chaos its criticality has become absolute, as hundreds of millions of people and businesses request trillions of dollars in financial assistance from federal and state sources. Get the Full Story Complete the form to unlock this article...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
With 48 percent of the money pocketed by fraudsters coming from funds stolen from day-old accounts, secure customer onboarding is more critical than ever. In the new Digital Consumer Onboarding Tracker, Patrick Sells, Chief Innovation Officer of Quontic Bank, discusses why cross-referencing information from large...
Financial institutions (FIs) are familiar with the challenges of pairing customer satisfaction with security, a balancing act that becomes crucial when onboarding customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
