Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
OpenAI Gaining Market Share in AI Tools, With Google a Far Second
Artificial Intelligence
OpenAI Gaining Market Share in AI Tools, With Google a Far Second
May 15, 2025

OpenAI’s artificial intelligence (AI) tools showed a surge in website traffic in the past two months, with Google a distant second and DeepSeek catching up quickly. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Main Street Gets AI Makeover as Software Shakes Up Small Businesses
Artificial Intelligence
Main Street Gets AI Makeover as Software Shakes Up Small Businesses
May 15, 2025

Every cloud has a silver lining, even those impacting the global economy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Klarna CEO: AI Helped Drive 40% Reduction in Staff
Artificial Intelligence
Klarna CEO: AI Helped Drive 40% Reduction in Staff
May 15, 2025

Klarna’s CEO is reportedly attributing a 40% reduction in staff to the company’s AI investments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Product Officers Embrace GenAI’s Role in Fast-Tracking Early-Stage Innovation
Artificial Intelligence
Product Officers Embrace GenAI’s Role in Fast-Tracking Early-Stage Innovation
May 15, 2025

The early stages of product development — often referred to as the “fuzzy front end” — traditionally involve activities like brainstorming, concept development and preliminary design. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

AI Explainer: How Large Transaction Models Are Securing Payment Flows
Artificial Intelligence
AI Explainer: How Large Transaction Models Are Securing Payment Flows
May 14, 2025

Digital transformation has opened a fire hose of new information flows, particularly around payments and commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Nvidia and Amazon Land Middle Eastern AI Deals Amid Trump Visit
Artificial Intelligence
Nvidia and Amazon Land Middle Eastern AI Deals Amid Trump Visit
May 14, 2025

American tech giants are reportedly upping their Gulf State investments amid President Trump’s visit to the region. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

From Faked Invoices to Faked Executives, GenAI Has Transformed Fraud
Artificial Intelligence
From Faked Invoices to Faked Executives, GenAI Has Transformed Fraud
May 14, 2025

Generative artificial intelligence, encompassing technologies like deepfakes and advanced voice synthesis, has become a double-edged sword in payments and cybersecurity. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Forget Browsing. The Agentic AI Internet of Tomorrow Will Find You First
Artificial Intelligence
Forget Browsing. The Agentic AI Internet of Tomorrow Will Find You First
May 13, 2025

Artificial intelligence (AI) could soon herald the biggest internet shake-up since dial-up gave way to WiFi. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Vanguard’s Data Chief on Embedding AI and Data Across the Enterprise
Artificial Intelligence
Vanguard’s Data Chief on Embedding AI and Data Across the Enterprise
May 13, 2025

In today’s artificial intelligence (AI)-driven economy, data is more than an asset — it’s a strategic imperative. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...