Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
From Nice-to-Have to Nonnegotiable: How AI Is Redefining the Office of the CFO
Artificial Intelligence
From Nice-to-Have to Nonnegotiable: How AI Is Redefining the Office of the CFO
May 08, 2025

Artificial intelligence (AI) has become the new electricity powering financial operations, and nowhere is this more apparent than in the office of the CFO. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Report: OpenAI Aims to Reduce Revenue Sharing With Microsoft
Artificial Intelligence
Report: OpenAI Aims to Reduce Revenue Sharing With Microsoft
May 07, 2025

OpenAI is reportedly envisioning a future where it shares less revenue with longtime benefactor Microsoft. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Mistral Debuts Corporate Chatbot Amid Threefold Rise in Revenue
Artificial Intelligence
Mistral Debuts Corporate Chatbot Amid Threefold Rise in Revenue
May 07, 2025

French startup Mistral AI introduced a new chatbot for companies amid an uptick in revenue. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Etsy’s ‘Algotorial Curation’ Blends Human Touch With AI Smarts
Artificial Intelligence
Etsy’s ‘Algotorial Curation’ Blends Human Touch With AI Smarts
May 07, 2025

Etsy, the eCommerce retailer known for handmade and vintage goods, is doubling down on a hybrid approach to artificial intelligence that keeps humans in the loop and ensures shoppers find what they want. Get the Full Story Complete the form to unlock this article and...

S&P Global AI Chief Eyes ‘Exciting’ Pace of Agentic AI Innovation
Artificial Intelligence
S&P Global AI Chief Eyes ‘Exciting’ Pace of Agentic AI Innovation
May 07, 2025

S&P Global, the financial information giant, sees agentic artificial intelligence (AI) as the next transformational wave that can raise business analysis and workflows to new heights, according to its Chief AI Officer Bhavesh Dayalji. Get the Full Story Complete the form to unlock this article...

IBM CEO: Layoffs Due to AI Led to ‘More Investment’ in Other Roles
Artificial Intelligence
IBM CEO: Layoffs Due to AI Led to ‘More Investment’ in Other Roles
May 06, 2025

Arvind Krishna, the CEO of IBM, said his company’s investment in artificial intelligence (AI) has ultimately led to a rise in employment in the firm. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Google Improves Coding Capabilities in Gemini 2.5 Pro Preview
Artificial Intelligence
Google Improves Coding Capabilities in Gemini 2.5 Pro Preview
May 06, 2025

Google is providing early access to an updated version of its Gemini 2.5 Pro multimodal artificial intelligence (AI) model, the company said in a Tuesday (May 6) bog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

xAI and Palantir Team to Promote Financial Services AI Use
Artificial Intelligence
xAI and Palantir Team to Promote Financial Services AI Use
May 06, 2025

xAI has teamed with Palantir to explore how financial services firms can employ AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

OpenAI to File Scaled-Back Restructuring That Keeps Nonprofit in Charge
Artificial Intelligence
OpenAI to File Scaled-Back Restructuring That Keeps Nonprofit in Charge
May 05, 2025

OpenAI said Monday (May 5) that it will submit a revised corporate plan that leaves its nonprofit parent firmly in control of the for-profit arm behind ChatGPT, walking back a December blueprint that would have ceded voting power in exchange for easier fundraising. Get the...