Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
LVMH Deploys AI Tools Across Operation, Seeking Efficiency and Customer Retention
June 09, 2025

Luxury conglomerate LVMH is deploying artificial intelligence (AI) tools throughout its operations, targeting both operational efficiency and customer retention. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Report: Reasoning AI Models Fail When Problems Get Too Complicated
June 09, 2025

The latest large reasoning models (LRMs) experience “complete accuracy collapse” when faced with highly complex tasks, according to a new paper co-authored by researchers from Apple. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Saudi Arabia and UAE Vie for Middle East AI Supremacy
June 09, 2025

Saudi Arabia and the United Arab Emirates (UAE) are locked in a high-stakes race to be the main artificial intelligence (AI) tech hub in the Middle East. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Nvidia and FCA Invite Companies to Play in AI ‘Sandbox’
June 09, 2025

Nvidia has teamed with the U.K.’s financial watchdog to help companies explore artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Hybrid AI-Human Models Sharpen Fraud Response
June 09, 2025

When it comes to tech innovations, flash can often overshadow function. Yet when it comes to payments and banking, artificial intelligence is starting to prove that it doesn’t need to shout to make an impact. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Microsoft Plans to Rank AI Models by Safety
June 08, 2025

Microsoft is planning to rank artificial intelligence (AI) models based on safety. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Meta Reportedly Exploring $10 Billion-Plus Investment in Scale AI
June 08, 2025

Meta is reportedly weighing a multibillion-dollar investment in artificial intelligence (AI) startup Scale AI.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
OpenAI Gives ChatGPT More Business Features
June 06, 2025

OpenAI has unveiled two new business features for ChatGPT in its latest push to deepen enterprise adoption and challenge Microsoft and Google’s office productivity products.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
OpenAI Appeals Court Order Requiring Retention of Consumer Data
June 06, 2025

OpenAI has appealed a court order that requires it to retain consumer ChatGPT and API data indefinitely, saying the order conflicts with its privacy commitments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...