Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
The Future of Bank Compliance? There’s an AI Agent for That
June 05, 2025

Against a backdrop of rising financial complexity, ballooning regulatory risk and exploding customer expectations, trimming compliance bloat has become a new battleground for innovation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Amazon Aims to Use AI to Help Robots Understand Natural Language Commands
June 04, 2025

Amazon said Wednesday (June 4) that its latest artificial intelligence (AI) projects are related to robots, last-mile delivery and supply chain optimization. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Klarna Promises Customers ‘Human Connection’ Amid AI Adoption
June 04, 2025

Klarna CEO Sebastian Siemiatkowski reportedly said Wednesday (June 4) that while Klarna continues to adopt artificial intelligence (AI) tools, it will also offer customers “a human connection.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Voice AI Funding Surges 8X as Businesses Humanize Chatbots
June 04, 2025

A revolution is underway in customer communication, and it’s being led not by keyboards or screens — but by voices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
OpenAI Added 1 Million Paying Businesses Subscribers Since February
June 04, 2025

OpenAI reportedly added 1 million paying business subscribers since February. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Reddit Sues Anthropic, Alleging Unlawful Use of Data
June 04, 2025

Social media platform Reddit reportedly sued artificial intelligence (AI) startup Anthropic on Wednesday (June 4), alleging that the company unlawfully used Reddit’s data to train its AI models. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
AI Startup Manus Unveils Text-to-Video Tool
June 04, 2025

Artificial intelligence startup Manus introduced a text-to-video generative AI tool that turns prompts into structured videos. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Square Adds Conversational AI Assistant to Business Technology Platform
June 04, 2025

Square has launched a conversational artificial intelligence (AI) assistant that can answer sellers’ questions about how to use Square’s business technology platform and about trends in their own business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
Perplexity AI Gains Traction by Understanding Business Needs
June 03, 2025

Perplexity AI, once a scrappy startup in the shadow of OpenAI and Google, is gaining traction in the generative artificial intelligence (GenAI) race. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...