Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Airbnb CEO Predicts AI Will Rewrite Job Descriptions
May 08, 2026

Airbnb is gaining innovation and efficiency through its use of artificial intelligence, the company said in a shareholder letter released Thursday (May 7). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Anthropic Found AI Makes Impractical Work Worth Doing
May 08, 2026

The productivity debate around enterprise artificial intelligence (AI) has narrowed to one question: how much faster can workers complete existing tasks? Anthropic’s internal research suggests that framing leaves something out. The company found that 27% of AI-assisted work inside Anthropic came from tasks employees wouldn’t...

Artificial Intelligence
More Than Two-Thirds of Boomers Still Sit Outside AI’s Reach
May 08, 2026

Forget the robot concierge. Consumers are warming up to artificial intelligence one mundane errand at a time, and that may be exactly the point. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Anthropic Valuation Could Eclipse OpenAI in $50 Billion Funding Round
May 08, 2026

Anthropic is considering a funding round in which it would raise as much as $50 billion and be valued at $900 billion, the Financial Times reported Thursday (May 7), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
34% of CFOs Say Productivity Is the Top Reason for AI Adoption
May 08, 2026

The real story in artificial intelligence is not adoption, but how unevenly companies are learning to live with it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
ServiceNow, SAP and Workday Make AI Agents Pay to Play
May 07, 2026

ServiceNow, SAP and Workday are drawing new lines around the customer data stored inside their platforms as external artificial intelligence (AI) agents begin to erode the per-seat pricing model that has defined enterprise software for two decades. Get the Full Story Complete the form to...

Artificial Intelligence
Dun & Bradstreet Partners With Anthropic to Automate Business Onboarding
May 07, 2026

Dun & Bradstreet will collaborate with AI startup Anthropic to embed its proprietary commercial risk data directly into the Claude AI platform, according to a Tuesday (May 5) press release. The integration is designed to accelerate corporate onboarding and compliance tasks for firms operating in...

Artificial Intelligence
OpenAI Venture in Talks to Buy AI Services Firms
May 07, 2026

OpenAI may be moving from selling artificial intelligence tools to buying the people who can make them work inside large companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Vibe Coding Breaks Into Banking Before Regulators Can React 
May 06, 2026

One of enterprise technology’s oldest assumptions just broke. Programming, long treated as a scarce and tightly controlled skill, is no longer reserved for engineers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...