Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
ChatGPT Facing Dual Regulatory Regimes Under New EU Designation
September 01, 2026

The European Union is bringing OpenAI’s ChatGPT under its strictest online platform rules, signaling that Brussels increasingly views widely used artificial intelligence services not only as AI models but also as mass-market information platforms capable of creating systemic risks. The European Commission on Monday (Aug....

Artificial Intelligence
Congress Weighs Public Stake in AI’s Potential Wealth Boom
September 01, 2026

Congress may need to decide whether the public should receive a direct financial stake in the wealth generated by artificial intelligence, according to a Friday (Aug. 28) report from the Congressional Research Service. The report outlined possible equity-sharing structures while warning of difficult trade-offs involving...

Artificial Intelligence
Petwealth Uses AI to Turn Pet Lab Results Into Action
September 01, 2026

Angelo Palivos built Petwealth after losing his own pet to an illness that a diagnostic lab couldn’t catch in time. That loss became the company’s founding premise. Veterinary care moves too slowly and too reactively, and pet owners are often waiting on lab results when...

Artificial Intelligence
Retail Investing Opens Up to AI Assistants
August 31, 2026

Scalable Capital became the first bank in Europe to open its investment platform directly to outside artificial intelligence assistants on Aug. 25, letting customers connect ChatGPT, Claude or Grok to a real brokerage account holding actual money, Scalable Capital said in its announcement. The German...

Artificial Intelligence
Hackers Target Claude Accounts With Malware That Steals Login Sessions
August 31, 2026

Cybercriminals are targeting users of Anthropic’s Claude artificial intelligence (AI) platform with malware that can steal authenticated login sessions, potentially allowing attackers to access accounts without passwords or two-factor authentication. Cyber Security News reported Monday (Aug. 31) that several information-stealing malware families, including Vidar, Lumma,...

Artificial Intelligence
Instagram Looks to Limit AI-Created Accounts Posing as Human
August 31, 2026

Instagram says its users don’t appreciate discovering that a human-looking profile is actually AI-generated. To that end, the Meta-owned social media platform announced Monday (Aug. 31) that it is taking steps to make sure AI-created profiles are clearer. That means renaming Instagram’s AI creator label to “AI-generated profile”...

Artificial Intelligence
Cigna Is Using AI to Intervene Earlier in Care
August 31, 2026

Cigna is expanding artificial intelligence tools designed to identify patients who need help before their conditions worsen. The effort is projected to cut medical costs by about $200 million over three years, Cigna said in a July 23 press release. The expansion will reach 20%...

Artificial Intelligence
Intuit and Perplexity Team on AI Integrations
August 31, 2026

QuickBooks and Mailchimp maker Intuit has launched a partnership with artificial intelligence (AI) startup Perplexity. The collaboration, announced in a Monday (Aug. 31) news release , will integrate those two pieces of business software into Perplexity Computer, the company’s agentic AI assistant. The integration is designed to bridge the “gap...

Artificial Intelligence
OpenAI Lets Some Customers Pay Only When AI Performs
August 31, 2026

OpenAI has reportedly begun giving some major customers a new payment option. Under this system, these clients pay only when the company’s artificial intelligence (AI) does its job, The Information reported Sunday (Aug. 30), citing a source familiar with the matter. The report notes that this previously unreported...