Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Consumers Are Learning to Trust AI Through Shopping
May 14, 2026

Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the only one that’s both already widespread and still growing. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
AI Shopping Agents Put New Pressure on Payments Companies
May 14, 2026

Delegation is the name of the game for the next phase of digital commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
xAI Pursues Finance Sector Growth Before SpaceX IPO
May 13, 2026

Elon Musk’s xAI is focusing on the finance sector as it works to boost its revenue ahead of the initial public offering (IPO) of its parent company, SpaceX, Bloomberg reported Wednesday (May 13), citing unnamed sources. Get the Full Story Complete the form to unlock...

Artificial Intelligence
Anthropic Scales Claude AI Across 7 Small Business Apps
May 13, 2026

Anthropic’s Claude for Small Business plugin will bring new artificial intelligence (AI)-powered capabilities to tools commonly used by small businesses, the company and its partners said Wednesday (May 13). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
The AI Coding Boom Is Breaking CFOs’ Enterprise Budgeting Cycles
May 13, 2026

Enterprise product development runs on assumptions about how long things take, how much they cost and who needs to sign off. The rise of agentic artificial intelligence (AI) and “vibe coding” is upending all three. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Google Breaks AI Out of the Chat Window
May 13, 2026

The mouse pointer hasn’t changed much since 1984. Google DeepMind thinks that’s the problem. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
PayPal and Anthropic Take AI to Main Street Businesses
May 13, 2026

PayPal said Wednesday (March 13) that it is partnering with Anthropic to offer a free online course called AI Fluency for Small Business and that its platform integrates with Anthropic’s newly announced Claude for Small Business Plugin. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Mistral Plans Cybersecurity Tool for Banks Cut off From Mythos
May 13, 2026

French AI startup Mistral is reportedly working on an alternative to Anthropic’s Mythos. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Virgin Voyages Turned 1,500 AI Agents Into a Workforce
May 13, 2026

Virgin Voyages now runs more than 1,500 active artificial intelligence (AI) agents across its shoreside and shipboard operations. The results are showing up in the revenue line. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...