Third-party delivery apps such as DoorDash, Grubhub and Uber Eats are in high demand as customers seek to enjoy meals from their favorite fast-food restaurants and quick-service restaurant (QSR) brands. Many restaurants work with such delivery services to more easily reach their consumer bases, but...
In the quick-service restaurant (QSR) space, sometimes the best combos aren’t on the menu. With consumers’ ordering preferences getting increasingly digital, many restaurants are turning to self-serve technology and delivery partnerships to provide enhanced omnichannel experiences. In the new Order To Eat Tracker, Taco Bell’s...
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TouchBistro unveiled the rollout of its reservation and guest management platform, TouchBistro Reservations, with the goal of helping restauranteurs enhance every guest experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
New York City Council Member Mark Gjonaj says the food delivery app Grubhub is hurting restaurant profits by charging fees that are too high, The New York Times reported on Monday (Sept. 30). Get the Full Story Complete the form to unlock this article and...
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism about a future less reliant on human labor as well as fears of job loss. QSRs have ample opportunities for such technologies. Hungry customers can use sophisticated AI tools to place...
From adding new payment options to integrating loyalty and rewards, Dunkin' has taken many approaches to improve its mobile ordering program. But some of the more impactful upgrades have been powered by its use of artificial intelligence (AI), which it uses for analyzing customer data...
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The food that appears on one’s dinner plate each night comes with no small amount of environmental cost. It takes much land, water, pesticides, electricity and fossil fuel to grow, harvest, package, transport and prepare the food required to make even the simplest possible meals. ...