ResTech

ResTech
Deep Dive: Third-Party Delivery Apps Face Growth Challenges
October 07, 2019

Third-party delivery apps such as DoorDash, Grubhub and Uber Eats are in high demand as customers seek to enjoy meals from their favorite fast-food restaurants and quick-service restaurant (QSR) brands. Many restaurants work with such delivery services to more easily reach their consumer bases, but...

ResTech
Taco Bell’s Strategy To Help Customers Own Their Ordering Experiences
October 04, 2019

In the quick-service restaurant (QSR) space, sometimes the best combos aren’t on the menu. With consumers’ ordering preferences getting increasingly digital, many restaurants are turning to self-serve technology and delivery partnerships to provide enhanced omnichannel experiences. In the new Order To Eat Tracker, Taco Bell’s...

ResTech
Inside Taco Bell’s Omnichannel Overhaul
October 03, 2019

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ResTech
TouchBistro Expands Platform; Adds Reservations, Analytics
October 01, 2019

TouchBistro unveiled the rollout of its reservation and guest management platform, TouchBistro Reservations, with the goal of helping restauranteurs enhance every guest experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Delivery
Grubhub Fees Eating Into Restaurant Profits, NYC Councilman Says
October 01, 2019

New York City Council Member Mark Gjonaj says the food delivery app Grubhub is hurting restaurant profits by charging fees that are too high, The New York Times reported on Monday (Sept. 30). Get the Full Story Complete the form to unlock this article and...

Mobile Order Ahead
Deep Dive: How Artificial Intelligence Makes QSRs Smarter
September 30, 2019

AI and ML are some of today’s most hotly discussed technologies, sparking both optimism about a future less reliant on human labor as well as fears of job loss. QSRs have ample opportunities for such technologies. Hungry customers can use sophisticated AI tools to place...

Mobile Order Ahead
Inside Dunkin’s AI-Powered Mobile Ordering App
September 27, 2019

From adding new payment options to integrating loyalty and rewards, Dunkin' has taken many approaches to improve its mobile ordering program. But some of the more impactful upgrades have been powered by its use of artificial intelligence (AI), which it uses for analyzing customer data...

Mobile Order Ahead
How Dunkin’ Uses AI For Order Ahead Analytics
September 26, 2019

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News
Mobile Smart Kitchens Reinvent Food Delivery
September 19, 2019

The food that appears on one’s dinner plate each night comes with no small amount of environmental cost. It takes much land, water, pesticides, electricity and fossil fuel to grow, harvest, package, transport and prepare the food required to make even the simplest possible meals. ...