As consumer mobility increases even in the face of ongoing COVID-19 uncertainties, brands and retailers are looking to reconnect with their customers in the physical world. One of the places where businesses are looking to establish this in-person connection is the restaurant — which makes...
After launching several major partnerships and initiatives to expand its delivery service well beyond the restaurant meals that initially established the business, DoorDash is now making moves to drive consumers toward its other offerings. On Thursday (Aug. 5), the company announced in a blog post...
In the second quarter of 2021, Dine Brands, parent of casual dining restaurants Applebee’s and IHOP, saw sales rise dramatically year over year, with both brands more than doubling their same-restaurant sales. In fact, Applebee’s also rose 10.5 percent on a two-year basis, beating the...
The name point of sale (POS) may suggest a single step of the process, but restaurant POS providers are going well beyond the moment of payment. On Tuesday (Aug. 3), FinTech and payments company Fiserv’s Clover POS system announced the launch of Clover Station Solo,...
The 2021 edition of the Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, surveyed over 500 managers of quick-service restaurants (QSRs) and full-service restaurants from across the U.S. in Q2 2021 to discern the evolution of mobile order-ahead (MOA) trends, as part of a larger...
Necessity, as we’ve often heard, is the mother of invention, although one could exchange “innovation” for “invention” and the point is made just as well. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
With COVID-19 cases once again on the rise, mass concern over the spread of the Delta variant and the Centers for Disease Control and Prevention (CDC) once again suggesting that even fully vaccinated people wear masks in areas of substantial or high transmission, many are...
Coffee on the go is coming back. This week, Starbucks, Nestlé, Keurig Dr Pepper, and Restaurant Brands International (RBI) all reported that coffee away-from-home purchases were on the rise in their most recent quarter, even as at-home sales remained flat or elevated. This may be...
The 12th edition of Delivering On Restaurant Rewards, a PYMNTS and Paytronix collaboration, explores how consumers are using various channels to place their food orders and how they want to interact with restaurants’ loyalty programs. This report provides actionable insights into the importance of offering...
