As artificial intelligence (AI) transforms the direct-to-consumer (D2C) subscription industry’s customer service, SommSelect maintains that the personal feeling is necessary to keeping members engaged. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Subscription firms face pressures they wouldn’t have expected just a few months ago. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
As restaurants look for ways to drive loyalty, San Francisco wine bar El Lopo is leveraging a membership model to reward its most loyal customers and convert more casual customers into regulars. Get the Full Story Complete the form to unlock this article and enjoy...
Years after quarantine, consumers continue to look for ways to create meaningful experiences from the comfort of their homes, having grown accustomed to those luxuries, Platterful posits. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
X Pro, the popular Twitter management tool, now requires a subscription as part of the X Premium service introduced by Elon Musk. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
The days of sitting down to enjoy your favorite television show on traditional broadcast or cable are rapidly declining. For the first time, the total share watched among American viewers was below 50% in July, according to Nielsen’s The Gauge report Tuesday (Aug. 15). Get the Full...
Netflix is rolling out a limited beta test of games to a small number of members in Canada and the U.K. on select TVs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
The House That Mickey Built may be following in Netflix’s footsteps when it comes to subscriptions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
In the competitive retail subscription space, offering flexible plan options is strongly linked with merchants’ success. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...