What do Australia, the gig economy and Katy Perry’s upcoming album have in common? They are all tightly tied to payments — specifically, tapping into the power of faster payments. Money makes the world go ’round, and getting it to move around faster and friction-free means the world goes ’round a...
The conventional wisdom in retail is that pricing is almost everything: Lob a discount, and the consumers will come. But recent research indicates that actually, for a loyal customer, price doesn’t have a lot of power. In fact, as the trend continues for businesses and SMBs, price...
Some things won’t ever change. The change of summer to fall will likely always send tens of millions of American families scrambling to load up on school supplies of a variety of descriptions. But what will make the customer pick one location over another? That is becoming...
Efficiency is everything, pretty much in any arena. Because being inefficient is very costly – both in literal dollars and in opportunities lost to forge business relationships. But where there is a problem, there is usually a player looking to solve it – and of late, an investor willing...
The world does not look radically different from the place it was 20 years ago, at least not at a quick glance. But zoom in a bit, and one realizes that through a million small shifts, in some ways the world is unrecognizable. The world...
With the vast majority of American adults carrying a supercomputer in their pockets all the time, the opportunities to reach out and touch a consumer have never been more numerous. And, of course, they’re still growing, as the car becomes the next frontier in building...
Yesterday’s earth-shaking innovation can so easily slip into becoming today’s discarded idea that the transition can be easy to miss – the A&P grocery chain being a good case in point. But “here today, gone tomorrow” can often be good news for customers, particularly if tomorrow’s replacement...
The great mobile payment revolution is finally underway – albeit in a form that no one predicted in 2014 when the hype was really building. Mobile apps powered by payments are now how customers fuel and caffeinate themselves daily on the go, as well as buy their groceries and...
The IoT market is growing exponentially – but in the lives of consumers, it’s on an industrial scale. The good news: It’s mostly a “more is more” situation. More connection points mean better opportunities. Business runs smoother and more seamlessly, financial institutions can plan better for the future and consumers...
