Everyone wants to rule the data world, but — as Gerhard Oosthuizen, CTO at Entersekt, recently pointed out — it’s not just about having the data; it’s about knowing how to use it. FinTech companies are warming to this idea as they realize it’s easier to...
Though ubiquity is talked up as a goal, for smartphones in the U.S., it has already achieved destination status as 80 percent of American adults use one. But could they be using them better? The data says yes — and that consumers are only just...
More than half of all drivers think they are better than average at driving — a fact that mathematical possibility cannot approve. Some of those people are certainly wrong but, though it is fun to judge, the fact is that knowing what one doesn’t know...
Consumers want convenience; in fact, they demand it. Instead of running to the grocery store, consumers are subscribing to meal kits for dinner and Amazon for paper towels. “Netflix and chill” has moved beyond a marketing catchphrase into an actual lifestyle — albeit one that...
The transition of the banking world to digital has been good for customers, who, on average, check in with their mobile banking providers at least once a week. Capturing consumer interest is a good thing, but it often comes at a cost. Fraudsters flock to places...
In commerce, as in life, timing is everything. Show the right user the right Facebook offering at the right moment, and many will make a purchase without leaving the site. But getting context right is the tricky part. Trust is key, and it’s not always easy...
In the next year alone, the gig economy will generate around $1.4 billion in revenue for its workers, but $1.2 trillion will be paid out on platforms that don’t source leads for their workers. The world of work is changing but still has a way...
The great mobile commerce switchover felt like it was always coming but never arriving. However, the payments world has finally started to shift in 2018. It’s visible in the kiosks at QSRs, as restaurants of all kinds are ramping up their digital capabilities. Or in...
The world of work — in the U.S. and elsewhere — is radically and rapidly changing shape. The era of the employee is giving way to the age of the gig worker, though possibly not quite as fast people think. Almost half of all Americans are...