The physical and digital worlds are converging, as consumers own and use connected devices more than ever before. These technologies provide consumers with the freedom to shop anytime, anywhere — and now while doing anything. Convenience and time savings drive those behaviors, allowing consumers to...
Direct-to-consumer (DTC) brands are aiming to make the chocolate industry more sustainable by cleaning up the supply chain with the help of blockchain technology. In retail, brick-and-mortar merchants and eCommerce firms are striving to offer compelling subscription offerings. And the growing ethical products category brought in $114 billion in revenue...
Mastercard is doing its part to make instant payments available to more workers, and IKEA is working to bring the gig economy closer to home. Mortgages are getting cheaper thanks to data, while protections against ID theft are being extended to some of the most vulnerable consumers. Amid all of that, payments is bringing more...
Plans are afoot at Google to make the consumer experience better – and while that happens, millennials are increasingly turning to debit, which could have wide implications. Opportunities also abound in integrated payments, and we have the secret behind better merchant rewards and the payments wave of the future. Get the...
Autonomous technology is getting ready to take over the world – and better data is shaping the QSR consumer experience. Not all consumer bets are panning out as some had hoped, and not all older digital marketing methods seem to work in acquiring new customers. Meanwhile,...
As consumers and commerce get much more sophisticated, payment service providers and merchants are following suit. The vaping industry will tell us a lot about this innovation and disruption, and will likely provide multiple lessons for other types of merchants. As that happens, it’s vital for retailers and other participants...
The world is full of innovative options – but as the old expression goes, you can lead a horse to water, but you can’t make it drink. Sometimes a segment is slow to innovate for complex reasons. Sometimes regulations are well-intended leaden weights. Sometimes customers’ needs are specialized and...
Ahead of the holiday season, gadgets of all types are gaining traction in consumer spend. As estimated recently by IDC, consumer spending this year on technology across all its forms, from personal computing devices to drones, will top $1.6 trillion this year and grow in...
Direct-to-consumer (DTC) brands are putting a new spin on athleisure wear, inspired by the CBD-based wellness trend. In restaurant technology, cloud kitchens have emerged as a new model driven by the rise of online ordering. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML)....
