Can a disbursement check be in the mail without actually being in the mail, so to speak? And can digital technology, including automatic payments, really make for better landlords and tenants? As those questions swirl, financial institutions are turning to new partnerships and solutions to improve security and compliance efforts....
The future of customer service will include humans and robots working in cahoots. The future of Mastercard — and its issuers and merchants — includes a new innovation engine. Marketplaces, meanwhile, are prepping for the new payments landscape, while consumers don’t seem to be doing all...
As attention starts to shift toward younger consumers – Gen Z – social banking emerges as one way to capture their loyalty. Visa, meanwhile, has expanded its orbit, this time via cross-border payments. The sharing economy faces a turning point, and calls centers turn to artificial...
Cyber fraud can be a corporate killer if complacency sets in – but there’s an answer for that. There are also fixes in the works when it comes to business travel expense management. Artificial intelligence is set to fuel all kinds of innovations, and Visa...
Many ideas can sound good in theory, but turn out less than perfectly in execution. In the 70s, there were gas price caps, and as we approach the 2020s, it looks like it might soon be card interest caps. The problem, as always, is that...
With Uber and Lyft IPOs now solidly in the rearview mirror, the question for many watching the market is what’s next – and what will the the next round of innovations in retail and payments look like? And how inclusive will they be? As commerce...
A little under half of the American workforce is employed by small businesses, and the majority of those workers are employed by very small businesses – those with less than 100 workers. We’re celebrating those businesses this week in the U.S., both for the contributions...
For every innovation in payments and commerce worldwide – faster payments, marketplace-based commerce, self-service retail – there always seems to be a fraudster waiting in the wings. And while the opportunities for innovative advancements are many, the costs of fraud are high and growing. Which is...
That customers want everything faster is a fact of life in the digital economy. From the amount of time it takes to complete a purchase online, to how fast goods get to the customer’s door, to how quickly they can access and interact with their...
