Consumer Insights

Consumer Insights
44% of UK Consumers Plan to Use Digital Wallets Beyond Payments
December 02, 2024

In recent years, digital wallets have become an essential tool for making online payments, but their uses are quickly expanding. In the U.K., nearly half of consumers (44%) expect to continue using digital wallets in the next three years, with Gen Z and millennials leading...

Consumer Insights
November Consumer Confidence Jumps, but Spending Plans Mixed
November 26, 2024

Headed into Black Friday, consumers are more positive than they have been in months. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Consumer Insights
41% of Zillennials Prioritize Price Over Brand Loyalty
November 26, 2024

Zillennials, the generation born between 1991 and 1999, exhibit distinct shopping preferences, with a divide between those who prioritize price and those who stick to brand loyalty. These trends illustrate how younger consumers approach their retail experiences, particularly in the way they balance brand preferences...

Consumer Insights
Retailers Take Note: Consumers Say There Are Too Many Deals
November 25, 2024

Through the past few years, consumers in the United States, have collectively seemed to be an unstoppable force. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Consumer Insights
Exclusive: BNPL, Mobile Banking Embraced by Low-Income Consumers
November 22, 2024

PYMNTS Intelligence’s long-standing chronicling of the paycheck-to-paycheck economy has revealed shifts in how consumers conduct their daily financial lives and pay. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
Restaurant Sector Eager to Say Goodbye to Rough Year
November 17, 2024

The restaurant industry is reportedly eager to move beyond a difficult 2024. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Consumer Insights
October Retail Sales Up Overall but Online Sales Slow
November 15, 2024

October retail sales were up 0.4%, according to data from the U.S. Census Bureau. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Consumer Insights
Only 4% of US Households Are Unbanked
November 12, 2024

The percentage of households in the United States that are unbanked declined to a record low in 2023. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Consumer Insights
41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
November 11, 2024

Zillennials — who were born between 1991 and 1999 — are reshaping the retail market with a blend of millennial values and Generation Z’s tech-savviness. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...