Consumer Insights

Consumer Insights
Consumers Thinking Twice Eating Out or Just Cooking at Home
May 07, 2025

Inflation is changing the ways in which we eat, whether buying food at the grocery store or dining out. The PYMNTS Intelligence Paycheck-to-Paycheck report titled “Navigating the Shifting Sands of Consumer Spending Amid Rising Prices and New Tariffs” found that, with the responses of   2,280...

Consumer Insights
Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
May 05, 2025

Amid persistent financial pressures impacting a majority of U.S. households, the decision to spend on time-saving convenience services is increasingly subject to a stringent financial calculus, according to a new report from PYMNTS. The report, titled “How Do Consumers Weigh Convenience Services Against Financial Pressure?...

Consumer Insights
Side Hustle Nation: More Americans Seek Extra Income Amid Economic Uncertainty
May 05, 2025

When the economy starts to get wobbly, the warning signs typically emerge in closely-watched measures: government indicators of declining economic growth, rising prices and depressed consumer sentiment indexes, falling earnings for retailers as pinched consumers stay away. One canary in the coal mine that’s less...

Consumer Insights
Cash App Slowdown Highlights Shifting Consumer Behavior as They Focus on Essentials
May 02, 2025

Shares of Block fell more than 20% Friday (May 2), as slowing growth has prompted management to issue cautious guidance. As PYMNTS noted in its own coverage, there’s a bit of brand repositioning in the works, and a strong embrace of artificial intelligence (AI) to...

Consumer Insights
From Chips to Trips, Earnings Season Shows Consumer Demand Is Bumpy at Best
April 28, 2025

For several consumer-facing companies, the best thing that can be said is that households are cautious, or rather outright fearful, with tariffs as the catalyst.  Many of these firms have been cautious as well, at least in the Wall Street give-and-take of offering guidance. They’re...

Consumer Insights
Households Expect Inflation to Soar to 6.5% as They Sour on the Economy
April 25, 2025

Consumer sentiment continues to be buffeted by tariffs and worries about inflation. Sentiment is souring so much that, as the University of Michigan found in its final reading for April, consumers think prices are going to increase at the fastest pace since 1981. The overall reading...

Consumer Insights
Online Sales Muted as Consumers Rush to Buy Cars and TVs Ahead of Tariffs
April 16, 2025

As earnings season kicked off last week, JPMorgan’s CFO Jeremy Barnum said on the conference call with analysts that consumers had been front-loading their spending ahead of anticipated price increases from tariffs. That scramble to buy goods showed up in the latest data on retails...

Consumer Insights
Consumers Draw New Spending Lines as Tariff Threats Loom
April 15, 2025

As seen in current events such as LVMH’s lackluster revenue picture announced Monday (April 14), which showed a decided pullback in luxury spending due to uncertainty in the economy, consumer spending patterns are changing. But know this: When the economy seems uncertain, consumers still get...

Consumer Insights
Consumer Spending Grows Shakier Amid Wave of Tariffs
April 13, 2025

If consumer spending forms the foundation of the American economy, tariffs could represent an earthquake. That’s according to a report Saturday (April 12) by the Financial Times (FT), which said Americans are signaling financial stress as they prepare themselves for tariff-related price hikes.  The report...