Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Applications Chief Fidji Simo Steps Down Due to Illness
July 09, 2026

Fidji Simo is stepping down from her role as CEO of Applications at OpenAI and transitioning to being a part-time adviser due to a chronic medical condition. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Nvidia Joins $100 Million Bet on Gradium Voice AI
July 09, 2026

Voice AI model builder Gradium has announced that an extension of its seed financing brought its funding to $100 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Palo Alto Networks CEO Says Token Costs Slow Enterprise AI Adoption
July 09, 2026

For enterprises to adopt artificial intelligence on a large scale, token costs need to drop, Palo Alto Networks CEO Nikesh Arora said Thursday (July 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
The AI Hire Doesn’t Answer to Anyone
July 09, 2026

Companies have spent decades organizing around the limits of human coordination. Departments, reporting lines and job titles exist because complexity had to be made manageable. Artificial intelligence agents are now challenging that architecture — not as tools that sit beneath the org chart, but as...

Artificial Intelligence
Former Fed Chief Ben Bernanke Joins Anthropic’s Watchdog Group
July 09, 2026

Former Federal Reserve Chair Ben Bernanke joined Anthropic’s Long-Term Benefit Trust (LTBT), an independent body that works to hold Anthropic to its mission of responsibly developing artificial intelligence for the long-term benefit of humanity. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
OpenAI Launches ChatGPT Agent That Executes Complex Workflows
July 09, 2026

OpenAI has begun rolling out a new agent in ChatGPT that is designed for work that is more complex than a typical chat request. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
An AI Told Millions Norway Won. The Match Hadn’t Started
July 09, 2026

Every four years, the World Cup tests the world’s best soccer players. In 2026, it is also testing AI. Microsoft Copilot, Google Gemini and other AI models are being asked to pick the champion. Opta’s supercomputer is simulating the tournament 25,000 times per round to...

Artificial Intelligence
OpenAI Debuts New Model Following Input From US Government
July 09, 2026

OpenAI’s CEO said the company made “many” changes to its latest artificial intelligence (AI) models following talks with the federal government. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Meta Says Its First Pay-to-Use AI Model Outperforms Google
July 09, 2026

Meta has introduced a new artificial intelligence (AI) model that includes a paid tier for developers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...