Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
US and Big Tech Advocate Looser AI Rules at G20 Gathering
September 02, 2026

The U.S. has joined the country’s tech giants in urging G20 members to relax their stance on regulation of artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
OpenAI Says New Model Meets Its ‘Critical’ Cybersecurity Threshold
September 02, 2026

OpenAI says its upcoming Astra model is the first to meet its “Critical” cybersecurity threshold. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
How 23% of Merchants Captured Retail’s Next Agentic Commerce Advantage
September 02, 2026

Artificial intelligence agents are poised to influence discovery, payment choice and transactions. But only 23% of merchants can clearly identify both AI-driven traffic and purchases today, according to findings in the  PYMNTS Intelligence report “Global Digital Shopping Index: Merchant Edition,” commissioned by Visa Acceptance Solutions. Another 21%...

Artificial Intelligence
Incore Bank’s AI Hits 99% Accuracy on KYC Checks
September 01, 2026

Know-your-customer (KYC) checks are expensive partly because a bank isn’t simply verifying an identity. Compliance teams have to collect information from documents, reconcile it across systems, investigate potential risk factors and build an auditable record explaining how they reached a decision. Incore Bank, a Swiss...

Artificial Intelligence
Anthropic Revises Enterprise Data Retention Policy After Customer Pushback
September 01, 2026

Anthropic is changing a data retention policy for business customers following concerns from enterprise users about how their information would be stored and reviewed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
OpenAI Brings Epic Health Records to ChatGPT for Clinicians
September 01, 2026

OpenAI is connecting ChatGPT directly to Epic electronic health records, pushing the artificial intelligence bot deeper into the clinical workflow and giving healthcare workers a way to query patient information without manually assembling the medical history themselves. Get the Full Story Complete the form to...

Artificial Intelligence
ChatGPT Ads Hit $1 Billion Faster Than Google Ever Did
September 01, 2026

Ads inside ChatGPT are now bringing in money at a pace equal to $1 billion a year, OpenAI said in a Monday announcement, a milestone the company reached less than 200 days after launching the ad product. Get the Full Story Complete the form to...

Artificial Intelligence
OpenAI Blames Apple for iPhone Maker’s Trade Secret Lawsuit
September 01, 2026

In July, Apple sued OpenAI, accusing its one-time partner of stealing trade secrets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
ChatGPT Facing Dual Regulatory Regimes Under New EU Designation
September 01, 2026

The European Union is bringing OpenAI’s ChatGPT under its strictest online platform rules, signaling that Brussels increasingly views widely used artificial intelligence services not only as AI models but also as mass-market information platforms capable of creating systemic risks. Get the Full Story Complete the...