Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Meta Tests AI Assistant That Can Fill Out Forms and Buy Products
August 27, 2026

Meta’s upcoming artificial intelliHatgence assistant, known in-house as “Hatch,” can fill out forms, buy things, perform deep research and “do anything you can do online,” the company said in an internal memo, Business Insider reported Thursday (Aug. 27). Get the Full Story Complete the form...

Artificial Intelligence
Lowe’s AI Assistant Turns Questions Into Sales
August 27, 2026

Lowe’s AI shopping assistant, Mylow, has fielded more than 25 million questions from customers and store associates since launch, and shoppers who engage with it online convert at three times the rate of those who don’t, CEO Marvin Ellison said on the company’s Aug. 19...

Artificial Intelligence
Synchrony Says AI Has Put Every Checkout in Play
August 27, 2026

Watch more: What’s Next in Payments With Synchrony’s Maran Nalluswami Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Nvidia Says AI Agents Are Draining Its Chip Supply
August 26, 2026

Artificial intelligence has moved past the hype stage, according to Nvidia CEO Jensen Huang, who said on the company’s second-quarter earnings call that “AI has reached its inflection point. It’s doing useful work. Its tokens are productive and profitable. Now, compute is revenue.” Get the...

Artificial Intelligence
Instinct Nears $2.5 Billion Valuation as AI Assistants Take Over Daily Chores
August 26, 2026

Instinct, the developer of an artificial intelligence (AI)-powered assistant that seems to be gaining traction among early adopters, is raising a $250 million Series B at a $2.5 billion valuation, the Wall Street Journal reported Wednesday (Aug. 26), citing its interview with Instinct Founder Noah...

Artificial Intelligence
Anthropic Escalates Cloud Spending With $45 Billion Nscale Agreement
August 26, 2026

Anthropic has agreed to pay $45 billion to rent cloud computing power from neocloud company Nscale’s West Virginia data center, which is set to start operating in late 2027, Bloomberg reported Wednesday (Aug. 26), citing unnamed sources. Get the Full Story Complete the form to...

Artificial Intelligence
This AI Agent Ends Subscriptions Without a Phone Call
August 26, 2026

Most personal finance apps have worked the same way for years: a dashboard showing what a consumer spent. The actual decision, whether to cancel a subscription or call to negotiate a bill, is left up to the person. Get the Full Story Complete the form...

Artificial Intelligence
SeatGeek Lets Ticket Buyers Find Events With Conversational AI
August 26, 2026

Ticketing platform SeatGeek has added a conversational AI search feature to its marketplace. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
Robot Delivery Is Booming and Cities Want Their Cut
August 26, 2026

Delivery robots are moving past a simple question. Can they use sidewalks? Cities are now asking sharper ones: how many robots, how fast, and what a company should pay to operate them. Get the Full Story Complete the form to unlock this article and enjoy...