Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Congress Looks to Counter Growing Use of Chinese AI Models by US Firms
July 09, 2026

As companies in the United States reel from the sticker shock of token-based artificial intelligence pricing, some are turning to lower-cost Chinese models, setting off alarms among U.S. lawmakers and national security officials. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
An AI With No Body Just Landed a Movie Deal
July 09, 2026

Tilly Norwood is entirely AI generated and is about to headline her first feature film. Particle6, the London studio that created her, announced “Misaligned” on Monday (July 6)—a comedy-drama in which Norwood plays an AI being with no body, no childhood and no lived experience...

Artificial Intelligence
States Expand Guardrails on AI Use in Health Insurance Decisions
July 09, 2026

State legislatures are rapidly moving beyond broad artificial intelligence governance to regulate one of AI’s most consequential applications: health insurance coverage determinations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
85% of Financial Firms Plan AI Budget Increases
July 09, 2026

Enterprise artificial intelligence (AI) is no longer just a technology project. It is becoming a line item with momentum. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Meta’s AI Image Model Puts Instagram to Work
July 08, 2026

Meta launched Muse Image, the first artificial intelligence image model from Meta Superintelligence Labs. The feature drew immediate pushback because anyone can generate an image of another person by tagging their public Instagram username in a prompt, and public accounts are included by default unless...

Artificial Intelligence
SMBs Swap Pricey SaaS Contracts for AI-Built Apps
July 08, 2026

For two decades, buying enterprise software meant accepting a vendor’s feature set, paying per seat and hiring specialists to manage the platform. For small businesses, that model often meant paying for capabilities they never used. AI coding tools are changing that calculation. Get the Full...

Artificial Intelligence
Illinois Governor Signs AI Safety Regulation Requiring Yearly LLM Audits
July 08, 2026

Illinois just told the biggest names in artificial intelligence (AI) that the rules are changing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
State Farm’s AI Overhaul Gets Low Marks From Customers
July 08, 2026

State Farm customers and agents are reportedly unhappy with the insurer’s AI facelift. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Nobody Licensed AI to Give Financial Advice
July 08, 2026

Financial regulation was built around a specific relationship: a licensed adviser who owes the client a duty of care, carries professional indemnity insurance and answers to a regulator if something goes wrong. General-purpose artificial intelligence (AI) models carry none of those obligations. They are not...