Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Enterprises Tap the Brakes on Tech Budgets While Demanding AI ROI
August 28, 2026

While spending on artificial intelligence infrastructure is expected to drive a 14.2% increase in global IT spending this year, not all enterprises are raising their spending that much, the Wall Street Journal reported Friday (Aug. 28), citing a forecast by Gartner. Get the Full Story...

Artificial Intelligence
Banks Turn to AI to Stop Overstocking ATMs
August 28, 2026

Cash has not disappeared the way many predicted. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Artificial Intelligence
Andreessen Horowitz Targets AI Supply Crunch With New $1.1 Billion Hardware Fund
August 28, 2026

Andreessen Horowitz has raised $1.1 billion for a new fund that aims to accelerate the buildout of artificial intelligence infrastructure by investing in founders who are “reinventing AI hardware,” the venture capital firm said in a Friday (Aug. 28) blog post. Get the Full Story...

Artificial Intelligence
ChatGPT Now Helps You Pick a Credit Card
August 28, 2026

The place people start looking for a credit card, an insurance quote or a loan is changing, and it’s no longer a bank’s own website. Experian, Synchrony and Klarna are all betting that discovery is shifting into artificial intelligence (AI) conversations they don’t control. Rather...

Artificial Intelligence
Microsoft Puts 25 AI Agents to Work on Supply Chain Costs
August 28, 2026

Microsoft is finding an early business case for artificial intelligence agents in a decidedly unglamorous corner of the enterprise: freight routes, spare parts and demand forecasts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
SoftBank Seeks $10 Billion Loan to Refinance OpenAI Stake
August 28, 2026

SoftBank Group is seeking a $10 billion loan to help refinance debt used for its investment in OpenAI, Bloomberg reported Friday (Aug. 28), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
NSA Leverages White House Directives to Gain Access to AI
August 27, 2026

The National Security Agency (NSA) wants access to “all” artificial intelligence models, NSA Deputy Director Tim Kosiba said Thursday (Aug. 27), according to a NextGov/FCW report. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Universities Are Cloning Their Professors With AI 
August 27, 2026

At first glance, Harvard Business School senior lecturer Jeff Bussgang looks ordinary on a video call, smiling, ready to hear a founder’s pitch. He isn’t there. The student is talking to an artificial intelligence avatar built from Bussgang’s likeness, one of seven Harvard faculty who...

Artificial Intelligence
Anthropic Previews Standard for AI Control of Physical Devices
August 27, 2026

Anthropic is opening a research preview of a shared specification for artificial intelligence agents to operate physical devices, specifically lab and manufacturing instruments, the company said in a Thursday (Aug. 27) announcement. Get the Full Story Complete the form to unlock this article and enjoy...