Fiserv has launched its new ConnectedTeller service, a technology solution designed to help banking institutions enhance relationships with clients, the company stated in a November 5 press release.
The product is being billed as a cross-channel customer management solution that incorporates “highly efficient teller processes” that maximize face time with customers.
“Managing customer relationships and offering relevant products across multiple channels is more important than ever. To be a truly customer-centric financial institution, tellers and in-branch staff must move from a transaction-based mindset to one that looks at each customer interaction as an opportunity for exceptional service,” Jaime Dominguez, director of product management for Fiserv, said in a statement.
To learn more about ConnectedTeller and its launch, read the full press release here.
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