Staples announced Thursday (Dec. 4) the launch of its new online platform that will better connect suppliers and customers.
Staples Exchange is an option that enables vendors to sell its products directly through the company's e-Commerce channels, according to a company news release. Because Staples doesn't require its vendors to use a third party to sell on Staples.com, suppliers can upload products and sell directly to customers without extra cost. The option also all allows the sellers access to real-time alerts and self-service tools for inventory management.
“Staples Exchange allows our vendors to rapidly integrate with us, bringing even more products and services to our customers,” Faisal Masud, executive vice president of global e-commerce at Staples said in a company news release. “We want to make things easy for our customers and our suppliers, so they can make more happen with their businesses. I’m proud of the innovation behind our proprietary platform, which will grow in importance as we continue to increase the number of items available on Staples.com.”
Other features of the platform include: providing customers a larger product base, easier post-shipment order tracking, and customer visibility to inventory. Vendor perks, according to Staples, include: real-time and historical reporting dashboard, access to Staples' automated onboarding program, visibility of order life-cycle and the ability to assign access to employees based on the employee's position.